Customer reviews from Western Digital
WD - Red Pro 16TB NAS Internal Hard Drive
Average customer rating
3.8
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
28
4 Stars
3
3 Stars
6
2 Stars
2
1 Star
9
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for WD - Red Pro 16TB NAS Internal Hard Drive
Posted by: JohnL
Verified Purchase:Yes
Works well for my needs. This drive is very reliable!
Written by a customer while visiting Western Digital
Posted by: Rique
Verified Purchase:Yes
One of the most reliable drives on the market. Very fast transfers running cool no problems.
Written by a customer while visiting Western Digital
Posted by: Oldragon
Verified Purchase:Yes
Thank you Edmond K for your helpful email and links. Upgraded from 8tb to 32tb in my 2 bay NAS. It was reasonably fast and easy. Of course running raid 1 cuts the usable storage in half but 16tb is more than enough for my house needs.
Written by a customer while visiting Western Digital
Posted by: Studebaker Dave
Verified Purchase:Yes
Replaced my older drives in the Glyph enclosure for bigger storage. Work great.
Written by a customer while visiting Western Digital
Posted by: David Lieb
Verified Purchase:Yes
It was a great price for a pair of huge drives to upgrade my NAS. They work fine in my Synology box, despite not being on the approved drive list. My only disappointment is that the cache appears to clog up when transferring lots of files.
Response from Western DigitalBy SM OLS, April 28, 2022
Hello,
We're sorry to hear about your online shopping experience with WD Red Pro Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online shopping experience with WD Red Pro Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Jim Lee
Verified Purchase:Yes
having two Red Pro NAS HDs for a month, so far so good :)
Written by a customer while visiting Western Digital
Posted by: stevepd
Verified Purchase:Yes
So far so good...working nicely as an expanded size drive in my QNAP NAS-8 bay.
Written by a customer while visiting Western Digital
Posted by: JimH
Verified Purchase:Yes
The drives did not ship until a week after the advertised ship date. When they arrived I spoke with WD support and they indicated that three of the four drives had invalid serial numbers. This was eventually sorted out but it was not a good experience.
Response from Western DigitalBy SM OLS, May 11, 2022
Hello,
We're sorry to hear about your user experience with WD Red Pro NAS Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Red Pro NAS Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital