Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
245
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
8
92%of customers recommend this product.
(
140 out of
153)
Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
5
Nice
on January 8, 2023
Posted by: Kag1031
from Maine
[This review was collected as part of a promotion.] This at home later hair removal kit is amazing. It does a wonderful job removing hairs without any discomfort. It does take a few try to get it to work but once or does then you're left with smooth skin. Make sure to shave first because it will not work on longer haired. It's super cute and comes in a nice car too take places out leave sitting on a shelf.
I would recommend this to a friend!
Quality
5
Value
5
Response from us.braun.comBy Aizaz Khalid, The Braun Team, January 10, 2023
Thanks for your review! We're so glad you're enjoying your experience with Braun Silk-expert Pro 5 IPL. You're correct that all hair should be removed from the treatment area before each treatment for a smooth experience.
Written by a customer while visiting us.braun.com
Customer Rating
5
Great
on January 9, 2023
Posted by: Annakay
[This review was collected as part of a promotion.] This Braun IPL device is a great alternative for an at home hair removal treatment versus expensive laser removal at the salon. The device comes in a very pretty light pink case and has additional head attachments as well as a razor. The device itself is very easy to use and the frequency is determined by your skin tone. I did feel a little uncomfortable when using it under my armpits as it stung and got a little too hot. However, using it on my legs has been a breeze. I’ve used it a total of 4 times already and actually noticed some decrease in hair growth, especially on my legs. I am excited to continue using it for even better results!
I would recommend this to a friend!
Quality
5
Value
5
Response from us.braun.comBy Aizaz Khalid, The Braun Team, January 12, 2023
We're so glad that you're already noticing some results, Anna! Thanks for taking time out of your day to review this product, however, we're sorry that it's a little uncomfortable to use under your armpits. While safety is at the forefront of what we do, and we do have checks in place, the skin under your arm is generally darker, meaning it's absorbing more light energy, likely being the cause of the discomfort. Your experience is important to us, and we'd love to hear from you about this. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Awesome!
on January 10, 2023
Posted by: Abby1
from San Diego
[This review was collected as part of a promotion.] Ive been using the Braun IPL hair removal for a few weeks now and I’m pretty impressed. I started with my armpits, doing one short session every day. I usually do it after a shower and it’s pretty quick and painless. I do have to ay in used to an epilator so I have high pain tolerance. I started to see the difference in hair growth in about 10 days. Honestly this is pretty awesome to be able to get salon quality results in the comfort of your own home. Also not having to book a session and find a sitter is a great plus. Amazing product very pleased.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
on January 15, 2023
Posted by: MissFit
from Somerset, KY
[This review was collected as part of a promotion.] I stated seeing less growth after a few weeks, you do have to use the device consistently. But it works and shows results. Legs and underarms but not as good results on the bikini line. It may take a bit longer. It’s so nice not to have to shave everyday and it beats going to the spa. The device works good for the most part. Love that it come with the carry case and other attachments. Was definitely a learning curve for me to use it but I got used to it and have the rhythm down. It does flash a bright light. It’s a well made device. And it’s not a cheaply made one. As far as pain it’s bearable. But you need to shave before using. Follow those instructions to a T is very important. Would I recommend yes! Ekg your hair and skin tone is a fit this device is wonderful.
I would recommend this to a friend!
Quality
5
Value
5
Response from us.braun.comBy Aizaz Khalid, The Braun Team, January 17, 2023
We appreciate you sharing this feedback with us, and we'll be sure to pass your comments along. We're sorry that you had this experience, as our Braun IPL has been thoroughly evaluated to be safe when used as directed. We'd like to mention that some people will experience slight discomfort (e.g. heat or redness of the skin) when using the device, and this is normal. You may feel heat and tingling when activating the flash, followed by redness in the skin, and this type of reaction usually disappears within 24 hours. As well, our IPL has gone through many quality checks to ensure that you can enjoy the best possible results. Since only hairs in their growing phase are susceptible to treatment with light, it's important to do multiple treatments to achieve continuously smooth skin. For this reason, we recommend a start-up phase of 12 weeks. During this time, we suggest using the device once per week. We'd like to gather some more details for our Safety and Quality Teams, so please give us a call at (800) 272-8611 when you have a moment.
Written by a customer while visiting us.braun.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Quality
5
Value
5