Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4 out of 5
4.4
(422 Reviews)
Open Ratings Snapshot
Rating breakdown 422 reviews
5 Stars
245
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
8
92%of customers recommend this product. 
(
140 out of 153
)
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Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
4 out of 5
4
No longer an IPL skeptic!
on October 14, 2016
Posted by: ahpitt
from Pittsburgh, PA
[This review was collected as part of a promotion.] I was excited to try the Venus Silk Expert. I had researched intense pulsed light technology for hair removal before, but I was always too skeptical to commit to anything. I'm fair skinned with dark, dark hair, which should make me a prime candidate for the Venus Silk Expert. Be sure to check if your coloring will work; not everyone is a good match for this method. While the directions and cautions for use seemed daunting at first, the actual use was very simple. As soon as I learned a few basic steps, it was a quick and easy process that was easier each time. I was also really anxious about the potential pain, but it wan't bad at all. The very first time felt like a quick pinch, but I quickly began not feeling it at all. Now for results. I started treatment around my ankles knowing it's not terribly sensitive there but is an area I have to shave frequently (hello ankle pants!). Over a few weeks the hair growth did seem to slow. It's not gone, but what's there is more sparse. It's easy to see the change right next to the area above it! I was nervous to try this on my armpits at first because it's such a sensitive area, but that's definitely where I'm headed next now that I'm comfortable with the process and know what to expect. The only obvious downside of the Venus Silk Expert for me is that you have to be free of hair in the area you use it. So you're still putting the time in to shave beforehand, but the goal is to shave less in the future! It could also be a time consuming process if you try to cover large or multiple areas all at once, but I plan to tackle small areas at a time and I think it's perfect for that. I'm excited to continue seeing the long term benefits and habe already recommended to some friends and family!
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Not bad so far--Hopeful
on May 4, 2016
Posted by: sparkymom56
from Palm Beach Gardens, FL
[This review was collected as part of a promotion.] When first trying the Silk-expert it stung quite a bit, so I turned it to the "Gentle" setting. I found that if I lifted it off the skin immediately after the "pulse" it minimized the sting and then I was able to use it on the normal setting. I would recommend anyone trying it for the first time to start on the Gentle setting and be very cautious if you are trying it on the bikini area. I'd recommend starting on the legs and get used to it first before trying any "delicate" areas. Also, the directions said Do Not Use on the face, which was a little disappointing because I wanted to use on my upper lip.
It was easy to use for the most part. There were some spots that were difficult to get the device properly positioned, like around the ankles and knees, but after some practice I got the hang of it. It is too early to tell if it is doing anything yet but I am hopeful.
I received this product for free from Braun in return for an honest review.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Easy to use, pain-free, and effective
on March 15, 2017
Posted by: bonnyblue
from Rutledge, TN
[This review was collected as part of a promotion.] I was a little apprehensive about using Venus Silk-expert because I've used some similar tools in the past that were painful and not worth it. I have to say I am impressed with Venus Silk-expert . I had absolutely no pain or discomfort at all throughout the process. It's easy to use. The light during use is very bright, so be sure not to look at it or you might see stars! The tool is effective at thinning and slowing hair growth with recommended usage.
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
3 weeks in and so far...
on March 16, 2017
Posted by: Bishop1800
from Alamogordo, NM
[This review was collected as part of a promotion.] I can't say I've seen any drastic results in the 3 weeks I've been using it however, I will speak to the quality of the product and the fact that it does what it says it will do from what I can see. The one thing that is concerning is that after having read all the material and watched the video, it seems as though any hair left above the surface of the skin should fall out once treated. I have not had that experience. I have seen some of the hairs curl up like they got burned but they never have fallen out and I haven't yet seen a reduction in quantity.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Easy and simple to use!
on September 13, 2016
Posted by: carriehi04
from Louisa, VA
[This review was collected as part of a promotion.] While I was a little hesitant when I first received my Gillette Venus Silk-expert from Braun for free, after using it one time I am very happy with the results! The instruction booklet was a little intimidating, but once I took the time to read through it I found it very easy to set up and use. There are very little buttons to learn and the device basically does everything for you! I've had laser hair treatment in a spa before and was expecting this to be just as painful, but was surprised at how gentle the treatment was. The only problem I've found with it was in reaching smaller or very contoured places. The device does require contact with two parts, which are kind of far apart, making these areas hard to maneuver around. Other than that, it is simple to use, easy to set up, and gets the job done!
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
Seems like a good product
on June 29, 2016
Posted by: Cetaylor09
from Deer Park, IL
[This review was collected as part of a promotion.] I received this kit for free through buzz agent in exchange for my honest review. I have to say up front that I have not used the product long enough to know what the true results would be if I continued. I used it for about 3.5 weeks, then found out I was pregnant and since the instructions say it hasn't been tested with pregnant women therefore is not recommended, I opted not to continue the treatment. However, I can still review based on my use for those 3.5 weeks.
I was excited to try this out because I have light skin and very dark hair and have to shave my legs every day! This product was pretty user friendly. I have extremely sensitive skin and did experience some slight irritation the first couple uses but it seemed to ease after. I think this product does have potential to work well with extended use. I did start to feel like I didn't have to shave my legs every single day and I didn't feel as "prickly" I plan to start using it again after baby is born. I can update my review then
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Gets better!
on March 26, 2017
Posted by: Liljeannie
from Bellmore, NY
[This review was collected as part of a promotion.] So I have used the braunschweig silk expert twicecnow, and I can honestly affirm that there are visible results. At this rate, I will not be shaving in the summer! I am amazed at how easy and painless this tool is to use. Razors are a thing of the past for me.
I am excited for my third session. I have already told my friends about this fabulous new toy and they are eagerly awaiting my next results.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Day one, trying it out
on August 4, 2016
Posted by: Twinsmom4
from Charlotte, NC
[This review was collected as part of a promotion.] I just received the Gillette® Venus® Silk-expert powered by Braun® 5008 from Gillette for free in exchange for my honest review of the hair removal system. The first thing I did was read the manual. The directions for use were simple and straightforward and I felt confident that I would be successful in operating the device. However, I was a bit thrown by all the warnings. Warnings about burning of the skin, not looking directly into the laser light when it flashes, not using on tanned skin or recently treated skin as well as warnings about skin discoloration. Taking that all in I decided to "test" the system on my under arm just in case I did experience skin discoloration or a reaction to the heat. First I shaved, cleaned and thoroughly dried my under arm per the directions. Then I plugged the wand in and it was ready in less then a minute. I firmly held the wand against my arm pit and after checking the light gauge (which determines the darkness of your skin and how strong the light will be) I clicked the button. There was a quick flash of light and a small burst of heat on my skin. The best way to describe the feeling is that it felt like it zapped my skin. The "zap" did hurt, but just for a second and a very mild discomfort. I repeated this about 6 times to cover my entire under arm. It was a little difficult to determine if I had really covered all areas with hair as well as make sure that I did not go over an area more then once. I imagine this is easier on the legs, arm and bikini line since you can see those areas better. In my test I did not use the "continuous" method, so I am not sure as to what the discomfort level is with that method. My underarm did sting a little afterwords, but only for about 10 minutes. So far I do not see any redness and there are no other noticeable reactions at this time. I will continue to treat my underarm for the next few weeks and watch for skin discoloration before I move on to more visible areas like my legs. All in all, the Gillette® Venus® Silk-expert powered by Braun® 5008 is fairly easy and straight forward to use. If the hairs on my under arm begin to dissipate over the next few months I for sure will be using the Gillette® Venus® Silk-expert powered by Braun® 5008 all over my body.
Written by a customer while visiting us.braun.com
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