Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4 out of 5
4.4
(428 Reviews)
Open Ratings Snapshot
Rating breakdown 428 reviews
5 Stars
250
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
9
91%of customers recommend this product. 
(
145 out of 159
)
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Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
5 out of 5
5
Awesome product
on April 13, 2017
Posted by: binkersboo
from Morrow, OH
[This review was collected as part of a promotion.] I have now used this product long enough to see results and I think it's great. I have used it on multiple areas, but I focused on my armpits because I really hate shaving them. I honestly don't have any hair left. Maybe a few but not like I used to have. I no longer have to shave them everyday.
I really love how easy this product is to use. Just press the button and move along your skin. There is a little bit of warmth but nothing too bad. It's definitely worth a try if you have compatible skin/hair color.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Ladies, what are you waiting for TRY IT- IT WORKS!
on October 5, 2016
Posted by: mgallagher329
from Belleville, MI
[This review was collected as part of a promotion.] Let me just say how stoked I was to be involved to try and review the Gillette® Venus® Silk-expert (by Braun) for free. Honestly, I have spent quite a few hours, okay more hours than I would like to admit, researching at home hair removal. So to be involved in this campaign is amazing. Who doesn't want the ability to have "laser hair removal/wax type treatments" in the comfort of their home and on their own time. I was skeptically optimistic to give this a shot! So here are my thoughts after waiting the full amount of time in the campaign to be honest and fair.
1) I am not going to sugar coat it, the warnings and directions are far from user friendly in my opinion. It is a little scary reading all the warnings they put on the box and in the directions. However, on the flip side I do feel they are doing their due diligence in letting the customer know if this product is a good fit for them based on their skin tone, hair color and sensitivity factors. The directions were confusing to me personally. I found myself googling and looking to youtube to see if I could find a more user-friendly version to safe guard that I was accurately using the product as intended.
2) Once you feel comfortable wih the Silk-Expert and start using it you will notice that the light flashes feel like quick pin pricks that to me weren't per say painful, but just a fair warning to others. It would probably be up to the individual's pain tolerance, but I have had more painful experiences with waxing. It is also a SLOW process as you have to wait a few seconds in between each flash. So depending on how large of the area you are doing at one time, you could be there for a while and to do it accurately with out missing spots. Just like most things, once you get the hang of it, it does go quicker. But, be prepared to spend some time each week during the treatments. I personally used that time to catch up some of my own tv shows while multi-tasking. Hey, I am am Mom that is just what we do ;)
3) Drum roll please for the results..... I have seen less hair regrowth and it is thinner and less coarse, so to me that is a WIN! Do I think this is the same result as a professional laser hair removal that a medical professional would use, NO. Do, I think this is great for at-home with the same END GAME results over time, YES! I thinks it needs to be used for an overall longer period of time to great noticeable results, but I have already seen a great results in the short amount of time I have been using it.
4) Overall Thoughts: It was more work than I initially thought, but the payoff in the end is worth it for at-home, convenient, relatively pain-free hair removal. To me this is a product worth purchasing and I would recommend it to my best friends, mom, my hair dresser, even the mail lady ;) Hey, a great product is worthy of sharing with all the girls in my life. My Dad even joked with my Mom that he should give it a shot on that pesky back hair of his- haha. Now that is news-worthy for sure.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Easy to use!
on February 22, 2017
Posted by: lydaalexander
from Pearland, TX
I just tried out the new Gillette Venus Silk-expert powered by Braun, and it was super easy to use! I tried it on my underarms first, because it's a small area and I wanted a quick test - I followed the directions and shaved before starting, and using the Silk-expert was quicker than shaving! It was pretty easy to get everything set up, and took less than 5 minutes to do both sides. No skin discomfort or bad reactions, either! I'm excited to see results as I keep using it!
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
Extreme hair removal
on May 7, 2016
Posted by: akimaiii
from Arlington, VA
[This review was collected as part of a promotion.] This is the Cadillac of hair removal systems. When it arrived in the mail, I though, whoa, this is like professional-level technology! I had to read through the safety manual several times to ensure that I didn't accidentally burn (or blind!) myself by the lasers when using the hair removal tool.
So this system has two parts: a vibrating face brush, which is actually favorite part of the system, and a IPL hair removal tool that's FDA approved.
The face brush is amazing: it's soft and does a really good job at cleaning my face, and it doesn't break me out like other tools I've tried.
But the hair removal part was actually kind of intimidating to use. For one, all the assurances of its safety are more disconcerting than comforting for someone who is used to just using a razor and soap. I would have loved to see a video walk through on how to use it to be sure I was doing it right.
I tested out a small patch of skin on my ankle, as the booklet said to. It didn't really hurt; it sort of felt like snapping a rubber band against your skin a few times. It was way less painful than waxing, but a little more painful than using a razor.
The hair in that test patch actually grew back significantly more slowly than the rest of the hair on my leg, which suggests that this product does work a lot better than razors. But the discomfort I felt worrying about whether or now this product might scar my skin, change the skin color/texture, or cause permanent hair loss, or other changes, made me not want to use it as a replacement for shaving. It was fun to try, but I think I'll stick with my razor.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
I love it!
on August 14, 2016
Posted by: vanesaamartinez956
from Pharr, TX
[This review was collected as part of a promotion.] When I first received my Gilletee Venus Silk-expert I was extremely excited. I have very dark hair and my skin is fair so you can definitely notice the hair. Also, I have thick hairs that grow on my chin which I would pluck almost daily and are very embarrassing to be seen with. As soon as I got it I took it out of the box and read the direction. I took a shower and shaved all areas that I wanted to try out. I shaved my legs, my arms, and my chin area. The instructions said that hair would start falling within a couple of days to a few weeks so, obviously, I didn't expect an immediate result. I tried it on the three areas that I had shaved and was extremely easy to use and surprisingly quick. What I did notice was that the hair growth has slowed down, a lot! Like I mentioned earlier, I used to have to pluck my chin hairs almost daily and now the hair growth has slowed down to where you see growth almost four days after treatment. I love, love, love it and would definitely recommend this to anyone who would want to get rid of stubborn hair or slow hair growth. This product was received from Braun.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
my wax place is going to miss me
on March 18, 2017
Posted by: Ziggycat
from Princeton Junction, NJ
[This review was collected as part of a promotion.] Since starting the Venus Silk-Expert regimen 5 weeks ago, I have been very pleased with this product and am beginning to see real results. Each week it has become more of a breeze to use and I have found the angles that work best for me. I went straight to the highest setting and was able to tolerate it with no problem. I have had more painful nicks from shaving! The area on my stomach has not grown back since week one. I have also targeted my chin, underarm, and full leg. The area on my face is very slow to comeback and much less noticeable. Just this week (5 treatments in) I notice my underarms are much more smooth after a whole week. The leg area has slowed down considerably, but will undoubtedly take all 12 treatments. Very quickly, the Venus Silk-Expert has become an essential to my beauty routine. I would hate to skip a week and would not want to be without it. The reason I left off a star is it can be difficult with larger areas to keep track of where you have been. The light can be bright and difficult to avoid completely.
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
This seems dangerous
on August 8, 2016
Posted by: abogden
from Washington, DC
[This review was collected as part of a promotion.] My first thought after reading the instructions and precautions was that the Gillette Venus Silk-expert seems dangerous. I heeded the warnings to do a test area first and wait 24 hours to see how my skin responds. After a day my test area looked fine so I was excited to try it on the rest of my legs! That's when my excitement started to decrease. I realized I still have to do my usual hair removal routine in addition to the Silk-expert. I use an epilator regularly so my leg hair is pretty fine and slow growing to begin with. I wish this were a two in one system - removes hair AND reduces growth. Right now I'm not sure the additional weekly step is something I'll add to my hair removal routine.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Very impressed!
on March 15, 2017
Posted by: lindahusker
from St Louis, MO
[This review was collected as part of a promotion.] After using for 4 weeks, I have really noticed a difference, there is less hair on my legs. The directions state that after 12 weeks you only use it 1 time per month, which is so nice. I really think that after 12 weeks, I will definitely have to shave less, which will make summer so much easier. Overall I am very impressed with this device.
Written by a customer while visiting us.braun.com
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