Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4 out of 5
4.4
(428 Reviews)
Open Ratings Snapshot
Rating breakdown 428 reviews
5 Stars
250
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
9
91%of customers recommend this product. 
(
145 out of 159
)
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Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
4 out of 5
4
Good so far ...
on August 31, 2016
Posted by: TravLee
from Harvest, AL
[This review was collected as part of a promotion.] This for starters, I had high hope with using this product, and I've heard so much about it. Unfortunately, it did not work for me when I first used it.
Then after a few times, I realized that after a little bit of hurt, I looked at my legs and underarms and it actually did work.
This is a really interesting product and very unique to be able to do it yourself at home. This can cut down on your visits to the spa or salon for waxing over time.
I would say that it could be better, but for a new intro to this home system, I think it's great! I had to wait and it took a while before I could do a full review, but overall this is a good product. Give it a chance it you don't mind a slight pinch, haha. Definitely worth it.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Very easy to use
on February 13, 2017
Posted by: karelyn
from Tega Cay, SC
It is super easy to use. It also did not hurt as bad as I thought. I get laser treatments on some areas and they are more painful. This was my first treatment so we will see what happens over the course. I would love to not have razor burn on my bikini line as pictured below.
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Well worth it!
on March 15, 2017
Posted by: stacysoldo
from Bethlehem, PA
[This review was collected as part of a promotion.] This product has a lot to offer. I was very hesitant to use it because of the heat factor to zap at the hair follicles. Surprisingly, it doesn't use as much heat as I thought it would. With in a week after using this product, my hairs became less noticeable and my legs are much smoother. Next, I will try it on my underarms and see if I get the same results
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Gillette Venus Silk-expert
on August 5, 2016
Posted by: gageloganian43
from Lowell, AR
[This review was collected as part of a promotion.] I think this product is awesome!! I used it for the first time yesterday and it was so easy and painless to use, even in the nooks and crannies!! I love that it is wider that the other products out there!!
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Getting familiar with the Gillette Venus Silk-expert
on August 15, 2016
Posted by: JeepersYW
from Hamilton, NJ
[This review was collected as part of a promotion.] I received the Venus Silk Expert from Braun as a free sample to try and review. So I've used my Gillette Venus Silk-expert twice so far. I haven't been able to see any difference yet when it comes to less/slowed hair growth but I'm looking forward to it's results over the upcoming months. After thoroughly reading the instructions I found the unit itself is quite easy to use and clean. It is light and fits comfortably in the hand. Don't forget to shave first. You press it up against your skin and press the button. It has indicators on the side that allows you to know if you'll get a flash of light in your hard to reach areas. The flash of light is what is working on the hair. Move it along after each flash to the next area that needs treatment. Use this once weekly for 12 weeks and then you can adjust your usage after that depending on your own hair growth rate. I'm using this on my underarms. So excited thinking that I wouldn't need to shave my underarms every day! I have not experienced any irritation after using this. Easy to clean also, just wipe with a clean cloth.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Patience is a virtue...
on October 11, 2016
Posted by: sronit
from Brooklyn, NY
[This review was collected as part of a promotion.] 1st week review: I was super excited to try out the Gillette® Venus® Silk-expert I received from Braun. Following the instructions, I shaved my legs (which is something I hate doing, which explains my excitement for this product) and dried them with a towel. I have gone through laser treatments before so knew what to expect as far as pain. The Gillette® Venus® Silk-expert did not hurt at all! I felt a very mild snap, some areas are obviously worse than the others so using the sensitive mode in these areas helps a lot. The treatment didn't take very long and the gliding mode is great. My only issue is that there's no good way of knowing what areas I've already gone through. I am considering using a white makeup pencil to mark sections on my legs and allow me to track the areas i've already treated. Looking forward to the next treatment!
8 weeks later: The results are in, and they are inconclusive. I am noticing some patches with less hair, but it's not significant enough yet. I think it also highlights my initial concern where it's hard to keep track of the areas that have already been treated. I think that being impatient made me skip some sections and possibly not treat the area with enough diligence.
That being said, I am going to continue using the device, I do think I'll be seeing more significant results. All I need is patience!
I received the Venus® Silk-expert from Braun® in exchange for my opinion
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Finally a hair removal device with results
on October 5, 2016
Posted by: jillkoke
from Keokuk, IA
[This review was collected as part of a promotion.] I was very excited to receive the Gillette® Venus Silk-expert from Braun, as it was a device I would otherwise not have been able to afford but would have wished to buy. Out of the box, the device feels solid and well-made. It is easy to hold and has a long cord for more maneuverability. Once you plug in the device, it lights up and a fan starts so you know it is on. There are only two buttons, one that triggers the light pulse and one that puts it on a gentle setting (I did not use this, so I can't say how much difference it makes), so it is not complicated to use. When you press the end against your skin, it automatically sets the correct power so you don't have to figure that out for yourself.
Who can use this: Basically this is only useful for people with dark hair and light skin. Which does leave out a lot of people. You are also not supposed to use this on your face, which is part of where I would have wanted to use it most.

Pre-use. You need to shave the area, and make sure it is clean and dry.
During use: Plug in the unit, press the flat end against your skin, wait for the light on the side to turn white, look away, press the pulse button. Then repeat until you have covered the entire area you wish to treat. The pulse is relatively painless, some areas are a little more sensitive than others. As other people have said, in the sensitive spots it feels kind of like a rubber band snap. This is in theory a very simple process, and you only have to do it once a week. But there are a few hiccups:
1. Since you have shaved the area you will treat, it is a little difficult to tell if you are covering every part. There is no visible evidence on your skin that you have already pulsed a spot, so it is easy to miss areas because you can't really position the device exactly.
2. You are not supposed to look at the light. So you have to position, look away, then push the button. But if you do this in front of a mirror, as I did, in order to see areas such as underarms, the flash is reflected in the mirror so it is still visible in your peripheral vision. I'm not sure if closing your eyes is enough protection or not.
3. Unless you are thin and flexible, there are parts of you that it is just not going to be possible to treat without assistance from a second person.
There is a glide option that is recommended as an option for larger areas such as legs, but I don't find that it has much use. You can't "glide" like you would with a roll-on, you still have to position and wait for the pulse then re-position and pulse just as if you were pressing the button, but you are holding down the button the whole time instead of pressing it several times. I don't get how that is really saving any work.
After use: After treatment, your skin is a little warm. Otherwise there is no lasting pain or other effect.
It takes awhile to cover a large area, and the device gets warm as you use it, so I would recommend dividing yourself into sections and just treating one section at a time. For example you might do lower legs for 3 months, then do upper legs for 3 months, or something similar. Just to reduce the time spent each week and make the task more manageable.
Results: I decided to test the device on my underarms, as it was a small area. I shaved each underarm once a week, and treated one, leaving the other untreated. After just the first treatment, it seemed the hair was growing in slower on the treated side. After 6 weeks of treatments, the treated side is mostly hair-free. (I have included a picture of week 7 for comparison of with vs. without treatment.) So the Venus Silk-expert is definitely doing something. It is too soon to tell, however, whether the something will be permanent or whether the hair will start growing again after time once the treatments have stopped. But overall, I am optimistic about this device.
PS: This particular kit also came with a face scrubber, which is a good bonus, but I have not used it.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Hairy in The City
on February 19, 2017
Posted by: Cerridwena
from Burbank, CA
I hate shaving...ok to be truthful I LOATHE shaving but I'm scared of waxing and too cheap for in clinic laser hair removal. Add to that deep disdain of the razor a toddler and a full time plus job and you get hairy legs going for weeks if not months. I do regularly shave my underarms but I don't enjoy the process or the itchy bumps afterwards. So when I found out an established and trusted brand like Gillette Venus by Braun had developed a home hair removal system to say I was ecstatic was putting it mildly. Then to find out the Beauty Edition had a facial cleanser included pretty much guaranteed I needed to have it. Here is my honest review after the first use.
The packaging is very well done, it has a high end feel almost like an iPhone unboxing. That being said it's a big box! Much bigger that I expected. On the side is a grid that is very straight forward about what skin and hair colors the system works best for and those it is unable to treat. My only complaint is that no where on the package does it state it's not suitable for use on tattooed skin (only in the instruction booklet). As a tattooed woman this is going to effect how and where I use the device.
After reading through the instructions I did two test patches as suggested. After a quick shave I plugged in the device and got to it. First test was on my leg right above the ankle; a flash of light and gentle warmth and it was done. Then on to my underarm; flash then a greater warmth reminding me I forgot to switch to the gentler setting. It was a little tingly and irritated feeling for about 5 min but nothing bad.
The next day after a nice hot shower was the real test. I started with the underarms it took less than 5 min and this time on the correct power setting there was no discomfort, same for the bikini area. Then on to my legs with full power. I used the precision mode to carefully get around my tattoos and the glide mode for the rest, I'd say it took less than 10 min.
Overall it is a very easy device to use with clear instructions. It's a little bulky and since there is a cord it was occasionally a little awkward but with more use I think it will get better. Be very careful the device is fully against the skin and look away from the unit when pressing the button, a very annoyed cat caused a little slip up on my part and wowzers it is bright.
Three days later and after only one treatment I feel like it's taking longer than normal for the hair to return especially in the underarm area. I'm excited to see what sort of results I have in 12 weeks. One good thing about the tattoos I will have a control area with which to compare it too.
Written by a customer while visiting us.braun.com
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