Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4 out of 5
4.4
(428 Reviews)
Open Ratings Snapshot
Rating breakdown 428 reviews
5 Stars
250
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
9
91%of customers recommend this product. 
(
145 out of 159
)
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Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
5 out of 5
5
Simple and Easy
on August 4, 2016
Posted by: nfbrown1
from Hartford, IA
[This review was collected as part of a promotion.] So far I've only used this once, but it was very easy to use. I read the directions and started using it. I put it on gentle mode at first just to see what it would feel like, but switched it back to normal because there was almost no pain. Even on normal mode there was only a slight discomfort that lasted maybe 45 seconds. I can't wait to see how much it reduces my hair. I received this free to try for an honest review from Braun.
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
Nervous but excited
on August 6, 2016
Posted by: SweetJenise
from Chicago, IL
[This review was collected as part of a promotion.] I am excited to have received the Gillette Venus silk expert free from Braun, and I just tried it for the first time this evening. After reading the manual, I was ready to give it a go. I have fair skin and dark hair so I am optimistic that this product will work well for me. On my first attempt, it was very easy to use, but I was surprised how much pain I felt in certain areas. My underarms were the worst. Since I'm very fair skinned the light was at almost the highest intensity. After a few light bursts, I had to switch over to the gentle mode. Perhaps I will become less sensitive with continued use. I don't have previous experience with IPL treatments so I am definitely willing to keep using weekly and see how my body responds. Stay tuned!
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Not bad for hair removal!
on April 19, 2017
Posted by: Tyra1276
from Belvidere, IL
[This review was collected as part of a promotion.] I was very excited to get the chance to try the Venus Silk-Expert. Heck, even my husband was excited for me! lolI am very fair complected, with dark hair, the idea user.
I followed the directions the night I received it, plugged it in, and started at it. Um, ouch. Not horrible, but not entirely pain-free as well. Like mini rubber band snaps in areas (specifically behind my knees and around the ankles).
I have used it 5 times so far, over 5 weeks. While I can't scream from the rooftops (yet) that my legs are now hair free, it does seem that hair growth has slowed enough where I don't need to shave every day.
For that alone it deserves 4 stars from me.
Written by a customer while visiting us.braun.com
Customer Rating
4 out of 5
4
Quick and Easy
on April 12, 2017
Posted by: lorelei999
from Lisle, IL
[This review was collected as part of a promotion.] I have used the Venus IPL device for approximately 7 weeks. It is remarkably quick and easy to use. I have never in my life stuck to any type of beauty regimen for 7 weeks - this is a first for me! But with only two seconds needed for each light burst, this product makes fast work of your hair.
I believe the manual says you need to use the product for 12 weeks to achieve full results? I have used it less than that, but have already seen a reduction in hair growth. I would say that certain areas have responded slightly better to the treatment than others, but that may just be due to the hair growth cycles they are on - I am optimistic that I will largely eliminate hair growth in the treated areas in a few more weeks.
If you are considering IPL at a doctor's office, I highly recommend giving this a try first - you just might save yourself a lot of time and money!
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
Braun's Silk Expert is Awesome!
on February 22, 2017
Posted by: Aimers2
from Spring Hill, FL
I've only started my second week of treating my arm and legs with this product, but I'm already super excited to see the results in 10 more weeks. I'm only using the product on one arm so that I can take side by side pictures of the results as I go.
I really love this item and think it will give me good results in the end.
Also, I've done professional laser treatment in the past, so this is totally up my alley.
The Silk Expert doesn't hurt like professional laser hair removal methods that I have tried in the past. Which is great! Also, its a lot cheaper to do this home treatment, than to go in to an office for an appointment. Thanks for letting me be a part of this! <3
Written by a customer while visiting us.braun.com
Customer Rating
5 out of 5
5
I'm REALLY impressed!
on April 1, 2017
Posted by: Emilymmh
from Lakewood, CO
[This review was collected as part of a promotion.] I cannot believe I'm saying this, but the Venus Silk-expert is at least as good as professional laser treatments. A couple of years ago, I got laser treatments to remove hair in a couple of different places and it worked okay, but some of it has come back. It's so expensive, that I haven't gone back to have any touch-ups done or to do any new areas.
The Venus Silk-expert is really reasonably priced, compared to getting laser removal done by a professional. And, you only have to pay once for it; you can use it at your convenience and any time that you see that you need to redo particular areas. It is small enough that you could take it with you on a trip too.
There are only two cons, that I can see. One, it won't work for everyone. It is not recommended for people with very dark skin or very light hair. I have very light skin and very dark hair, so it works great for me. Two, you aren't supposed to use it on your face. I was surprised by this, as that is one area that many would like to use this for.
The machine itself is really easy to use. You just plug it in, place it again your skin, and press a button. It does burn just a tiny bit, but not as much as I expected... and certainly not as much as a professional laser wand.
I have been using it about once a week, sometimes every six days, for the past few weeks. And I have seen definite results from the Venus Silk-expert already. I decided to do a couple different areas, so that I could see how well it worked. On my underarms, I now have less than half of the hair than I used to. On my legs, I did one area on each leg and left an area untouched, so that I could see the difference. The sections on which I used the Venus Silk-expert have almost no hair at all now.
It really is amazing and I am recommending it to everyone I can think of. I really hope the machine itself lasts for a really long time. I'm hooked. I can't wait to see the difference between now and a couple more weeks from now.
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
Time Consuming
on February 28, 2017
Posted by: SaraLeslie
from Beaumont, CA
I really want to like the Gillette Venus Silk-expert but I'm having a hard time. I was thrilled when my package arrived. The weekend after it did, I shaved my legs and then did the 24 hour test. Generally I don't have sensitive skin, but I didn't want to take any chances, so I went ahead and did 3 little areas to make sure my skin could handle the Gillette Venus Silk-expert. At first I was *very* nervous to push the activate button for fear that it would hurt (remember the epilady??). I finally just did it and was pleasantly surprised that there was no pain. I did feel some heat, though, but it went away after a second or two. After waiting for 24 hours, everything was okay with my leg area so I got the Gillette Venus Silk-expert back out the next night and was super excited to go to town and do both of my legs...let's get this party started! Wrong. I think I did maybe 10 little sections and I was done. In some of the areas I felt nothing, not even the heat but then in some of the areas I felt a stinging sensation. It was enough for me to call it quits for the night. I debated for a bit on getting the Gillette Venus Silk-expert back out and starting over, however after deliberating for a while, I decided that this device probably just wasn't for me. At the rate I am going and the size of my legs, it's going to take me a good hour or two to get it all done...and to do that once a week for at least 12 weeks - that's just not me. While I despise shaving (the #1 reason I was excited to try this product), I think that is going to remain my hair removal method of choice for now.
Written by a customer while visiting us.braun.com
Customer Rating
3 out of 5
3
First run trial
on February 15, 2017
Posted by: shonaks
from Cambridge, MA
I was *so* excited to get the Gillette Venus Silk-expert! I immediately opened it up, and assembled all the parts--it even came with a bonus facial brush--and got all ready to try it out.
Assembly: it's very easy to assemble. There are two separate cords to attach to the device and to the power source, and then the instructions are very clear (and thorough) for the first trial. The cords aren't long, but long enough that you can see in the mirror as you use it, which is helpful for hard-to-see areas like underarms.
Trial run: They recommend a test patch, so that's what I did, in two separate areas, underarm and bikini. After cleansing and shaving the area, then patting dry, I activated the device, pressed it into the area, waited for the lights to appear to signify readiness, and pushed the button quickly--this is suggested for smaller, more precise areas. There was a quick bright pulse of light and accompanying noise, and then done--approximately a second. It felt kind of like a rubber band snap on your skin--a quick snap, then over, and not painful. On my underarm, it was a bit tough to ensure a close, full skin contact just because of the contours of that underarm, but I felt like I just needed to get used to it.
After: After the initial trial, there were two of the four areas that continued to feel a bit tender, but nothing that was bothersome at all. The next day, there was a bit of pinkness--seriously nothing I'd notice if I wasn't looking, and honestly I'm not sure if it was from shaving or the Silk-expert! Now that I've waited 24 hours, I'll give it a full test and report back.
Note: I'm only giving it three stars because I haven't seen any results yet--but so far, so good!
Written by a customer while visiting us.braun.com
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