Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
250
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
9
91%of customers recommend this product.
(
145 out of
159)
Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
5
Fantastic!!
on January 27, 2023
Posted by: LKJ06513
from CT
[This review was collected as part of a promotion.] Been using this beauty for 5 weeks now and am very happy with the results its giving. My hair growth has slowed down a lot! I've only used on my legs so far. I started with mild tip and worked my way up. Not had a single reaction or any kind of sensitivity. So easy to use and comfortable in my hand. The pink case is luxurious looking, no need to hide in cabinet. I prefer to do treatments at home rather than salon. So, thank you Braun for making such a user-friendly product!!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Highly recommend
on February 11, 2022
Posted by: rain78
from NY
Love it! highly recommend to anyone who looking for hair reduction.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
My Hairs are gone
on June 26, 2023
Posted by: Moon
I love this device my hairs are gone after 12 weeks
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Excellent product, would buy again
on October 5, 2025
Posted by: Arby
I don’t think I’m exaggerating when I call this IPL life-changing. While I’m advantaged by having the ideal skin/hair color combination, I had a near immediate reduction in hair growth, saving me hours of time every week. This was a replacement for a much older IPL from a different manufacturer. I figured that the technology must have improved. It has, and I have no regrets about this purchase.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
1
Waste of money and time.
on March 26, 2021
Posted by: Sara199
from San Diego, CA
Bought this product because I saw great reviews. The ipl leaves you skin itchy. You will end up having lots of ingrown hair and black dots on your skin. I never had issues like ingrown hair or itching before. But after using this ipl regardless of shave or wax I'm constantly struggling with this issues from last one year. Don't know how long it will take to get this heal. Please don't waste your money. I'm really disappointed and suffering constantly.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, March 29, 2021
Hi Sara, your safety is our top concern, and we're sorry to hear this feedback. Some people will experience slight discomfort when using the device and this is normal. You may feel heat and tingling when activating the flash, followed by redness in the skin. This type of reaction usually disappears within 24 hours but if you're experiencing abnormal skin reactions, please contact your physician. We'd also like to learn more for our Health and Safety Team so when you get a moment, give us a call. We can be reached at (800) 272-8611 Monday-Friday 9a-6p EST.
Written by a customer while visiting us.braun.com
Customer Rating
2
10-20% hair reduction at best
on December 19, 2021
Posted by: Anicapp
I purchased this in April 2020. I used it as directed and then on and off for over a year. Now in December 2021 80-90% of the hair has grown back. It is patchy and thinner but I still have to shave regularly. I am pretty disappointed with this product and would not recommend it.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from us.braun.comBy Maria Picard, The Braun Team, December 21, 2021
We're sorry you're feeling disappointed. We'd expect you to enjoy great results with our Braun Silk-expert IPL, since they do go through many quality checks. It may be helpful to know that the FDA defines permanent hair reduction as a long-term stable reduction in the number of hairs re-growing after a treatment regimen. This reduction isn’t required to encompass 100% of hairs treated, and in clinical trials participants showed on average 44% less hair 6 months after their last treatment and 36% less hair 12 months after their last treatment when compared to hair counts taken before treatment. We know results will vary from person to person, and we'd be happy to learn more about your experience and help further. Please give us a call at (800) 272-8611 when you have a chance.
Written by a customer while visiting us.braun.com
Customer Rating
5
Easy to use!
on January 25, 2020
Posted by: Mother Gnome
from WI
[This review was collected as part of a promotion.] I'm purely basing this review off of using the product for the first time and therefore cannot yet comment on the prolonged hair removal effects. Off the bat I really enjoy the packaging of the product and the carrying case is adorable. I like that they include a razor for shaving before use, very convenient! I'll admit I was intimidated to use the product at first but after plugging in it was really easy to use following the directions given. The initial first zaps were a bit of a shock but not uncomfortable or painful by any means. I tried it on one leg(using other as a test comparison), both armpits and with the small attachment on my upper lip and chin area. I didn't change the intensity so it was a little stingy on lips and chin but didn't bother me enough to change it. Really hoping this works long term. Fingers crossed as it was so simple to use and so much cheaper than going somewhere to have permanent hair removal done.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Great product
on February 8, 2020
Posted by: Smooth operator
from NE
[This review was collected as part of a promotion.] I'm surprised how well this product worked! After a few weeks of use my hair is coming back much more slowly and finer.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com