Customer reviews from us.braun.com
Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Average customer rating
4.4
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
245
4 Stars
132
3 Stars
31
2 Stars
6
1 Star
8
92%of customers recommend this product.
(
140 out of
153)
Customer Reviews for Braun - Silk-expert Pro5 IPL Removal System (Hair Removal Device, Pouch, Power Cord, Head, Gillette Venus Razor and Cartridge) - White
Customer Rating
5
Works Great!
on January 12, 2023
Posted by: doritie
from Las Vegas, NV
[This review was collected as part of a promotion.] I recently got the Braun Silk-expert Pro 5 IPL and I absolutely love it. My complexion is a light olive tone with dirty blonde hair and so far this laser hair remover has been great. Easy to use and handle, and seems to be effective so far. Hair is growing much slower and less than before and no discoloration or issues. I've tested different parts of my skin and small patches at a time and I can see and feel the difference. I've done professional laser hair removal off and on for years and this feels no different. High quality effective product with great results. I definitely recommend!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
on June 18, 2021
Posted by: yf28
from Brooklyn, NY
I bought this a few months ago and it hasn't helped me at all. I tried it on my arms, legs, underarms and my side burns and my hair still grows the same, although my leg hair is growing slowly, my sideburns became thicker and start growing much faster, the same goes for my underarms. not sure why it didnt work because I have very light skin and dark hair. THIS WAS A WASTE OF MONEY!
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, June 21, 2021
When we create our Braun devices, we always want you to be satisfied with your hair removal experience, so we're sorry to hear this feedback. We have strict quality controls in place and based on your feedback, we'd like a chance to learn more for our Quality Team and help further. When you get a chance, give us a call. We are available at (800) 272-8611 any time Monday-Friday 9a-6p EST.
Written by a customer while visiting us.braun.com
Customer Rating
1
Doesn't work
on February 1, 2021
Posted by: ryan7926
from Florida
I have been using this for 6 months, I have followed the instructions and thought it would work very well for me since I have fair skin and dark hair. I have yet to see any difference in my hair. I was very hopeful that this would work, as it has great reviews, but instead it was a huge dud. Don't waste your money on it, if it doesn't work with my hair and complexion, I don't see how it can work on anyone. If you want to laser your hair off, try a different brand.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, February 3, 2021
Hey Ryan, the Silk-expert Pro IPL device is intended to deliver a permanent reduction of unwanted hair, and we're sorry to hear that you're disappointed with your results. We'd like to learn more for our Quality Team so when you get a free chance, give us a call at (800) 262-8611 Monday-Friday 9a-6p EST, and we'll be happy to assist.
Written by a customer while visiting us.braun.com
Customer Rating
5
Fantastic!!
on January 27, 2023
Posted by: LKJ06513
from CT
[This review was collected as part of a promotion.] Been using this beauty for 5 weeks now and am very happy with the results its giving. My hair growth has slowed down a lot! I've only used on my legs so far. I started with mild tip and worked my way up. Not had a single reaction or any kind of sensitivity. So easy to use and comfortable in my hand. The pink case is luxurious looking, no need to hide in cabinet. I prefer to do treatments at home rather than salon. So, thank you Braun for making such a user-friendly product!!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Highly recommend
on February 11, 2022
Posted by: rain78
from NY
Love it! highly recommend to anyone who looking for hair reduction.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
My Hairs are gone
on June 26, 2023
Posted by: Moon
I love this device my hairs are gone after 12 weeks
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Amazing, it really works
on October 13, 2025
Posted by: Daisy80
I was skeptical that this would work, even though I have dark brown hair and light skin. I've been using it for about 9 weeks and my legs and pits are completely hairless; pubic area is partly gone mostly because I was a little nervous to use it on the highest setting (after 3 weeks I was using it everywhere down there on the high setting without a problem!)
Written by a customer while visiting us.braun.com
Customer Rating
1
Waste of money and time.
on March 26, 2021
Posted by: Sara199
from San Diego, CA
Bought this product because I saw great reviews. The ipl leaves you skin itchy. You will end up having lots of ingrown hair and black dots on your skin. I never had issues like ingrown hair or itching before. But after using this ipl regardless of shave or wax I'm constantly struggling with this issues from last one year. Don't know how long it will take to get this heal. Please don't waste your money. I'm really disappointed and suffering constantly.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, March 29, 2021
Hi Sara, your safety is our top concern, and we're sorry to hear this feedback. Some people will experience slight discomfort when using the device and this is normal. You may feel heat and tingling when activating the flash, followed by redness in the skin. This type of reaction usually disappears within 24 hours but if you're experiencing abnormal skin reactions, please contact your physician. We'd also like to learn more for our Health and Safety Team so when you get a moment, give us a call. We can be reached at (800) 272-8611 Monday-Friday 9a-6p EST.
Written by a customer while visiting us.braun.com