Customer reviews from Newair
NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.8
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
79
4 Stars
18
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5
Great portable unit.
on May 25, 2022
Posted by: Pam
from Thompson, OH
Verified Purchase:No
Great versatility. Easy assembly. Keeps our rooms comfortable. Would definitely buy again. Customer service is a plus!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great portable A/C
on February 7, 2023
Posted by: CM
from Maine
Verified Purchase:No
Love the portability of this unit. It's sleek and smaller than our other bulky unit. It's very easy to move around, makes zero mess and is efficient at cooling our living room! I definitely recommend this product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWH02. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWH02. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Just what I was looking for.
on June 14, 2020
Posted by: Sierra9
from Santa Fe, NM
I have a 450 square foot great room that is west facing. It becomes very hot in the late afternoon. Wanted a portable air conditioner that could handle the job. I found this Newair and am very pleased. Setup was easy and my room is now nice and cool!
Response from NewairBy NewAir, Customer Service, June 15, 2020
Hi, Thank you for taking the time to leave a review on your NAC14KWH02. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: stephanie123
from montreal,qc
Verified Purchase:Yes
My SIL just moved into a new app and this was the perfect house warming gift for her! It keeps the whole apartment nice and cool and with the sleek look it isin't hard on the eyes or her decor!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
My favorite pepper item ever
on August 5, 2022
Posted by: Tiff
from Ashland ky
Verified Purchase:No
You need this to prepare for a/c going out. Or for areas the desperately need cooled down quickly. This is such an amazing a/c unit
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Support
on August 4, 2022
Posted by: Jack
from Spanaway WA
Verified Purchase:No
I would like to thank Michelle Jacobs for her support.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Christopher
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works awesome. Gets very cold, and much more efficient than the old 8000btu unit it replaced.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NAC14KWH02 . Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NAC14KWH02 . Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Girlsmommy_2013
from Knoxville,Tn
Verified Purchase:Yes
I got this over two weeks ago and am so happy with it. Not only is it more efficient and cute my energy cost alot. Also it cools a room so much quicker! This week my children have been sick the last week and using this has kept the air pure and the room cool! Absolutely reccomend NewAir.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Written by a customer while visiting Newair