Customer reviews from Newair
NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.8 out of 5
4.8
(98 Reviews)
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
79
4 Stars
18
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
21 out of 21
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5 out of 5
5
Perfect solution for summer!
on July 22, 2019
Posted by: TJJeni
from Texas
It was 99 degrees outside, with 106 heat index here in Texas. 15 minutes after getting my brand new NewAir Portable Air Conditioner delivered, my entire living room was a cool, comfortable 72 degrees.  
It's so ridiculously easy to put together and get going.  The instructions are illustrated and really easy to follow. I'm not handy, and this was REALLY easy to set up.
My favorite features are the window venting kit with adaptors (so I can close my window and blinds further than with most units), remote control, and 3-in-1 functions.
This unit is so lightweight and rolls for easy moving. I can't imagine living without it now!
Response from NewairBy NewAirCustomer ServiceJuly 24, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Super Powerful!!!
on July 28, 2019
Posted by: Annawho13
from Riverside, CA
So happy with this portable A/C unit. Our room gets the afternoon sun and with this portable A/C, within minutes of turning it on, our room is cooled down almost instantly! We don’t need to turn the whole house A/C just to cool our room. It’s super powerful, iced the room down quickly, and it’s on wheels so we can move it from one room to another in no time! Highly recommend this!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works Wonders!
on July 22, 2019
Posted by: Alex S
from Jacksonville FL
In the summer heat this was a must to keep the house cool! We are so glad we got it. It rolls easy and works quick. You can feel the temperature change within minutes. I will say understanding how to connect it to the window was complicated I just cut the extra off the sliding piece to make it fit, no biggie. Overall I am super happy with this and will defintely be using it all summer long!
Response from NewairBy NewAirCustomer ServiceJuly 29, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Finally found a solution to beat the heat!!!
on July 25, 2019
Posted by: Shannan
from Joshua Tree, California
We recently bought a little mid-century modern home in the beautiful California Desert. Our house was built in the 1950s and we love everything about except for the fact that it does not have central air. We have been struggling with the heat this summer and have tried everything including the typical window air conditioners to cool it down. The only real success has been this powerful newair portable air conditioner. It cools and dehumidifies the entire open space of our large dining room and kitchen areas fast. It easily cools up to 500 square feet so it is perfect for large rooms and open living spaces like ours. We love how even in the most humid days like today at 96 degrees & 36 percent humidity it has no problem cooling our house down. I also love how it can easily be rolled around and transferred to any our living spaces and takes under a minute to set it up in the window. Best of all you can't even tell it's there when looking at the window from the outside. It also comes with a handy remote that's easy to use. I'm so happy to of found this and would recommend it to anyone struggling to find a solution to quickly and easily cool down large spaces.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Amazing Features, cools down my whole apartment!
on July 25, 2019
Posted by: MariannaM
from Boston MA
I received my Portable Air conditioner a few days ago and I'm already hooked! I live in a city and have an apartment located on the top floor with a lot of sunlight and HEAT! Windows units were never enough to cool down our place, barely even my bedroom! When I received my NewAir Air conditioner I decided to put it in my living room and it cooled down our entire 2 bedroom 900 square foot apartment! I didn't even have to turn on my room unit in the middle of the summer! Not only did it cool down our whole place, but I loved how on days where the humidity was low I was also able to use it as a fan! The multi use features were well worth the purchase!I would highly recommend this product for any sized apartment or home or living space if your looking for a quick, compact way to cool down on an extremely hot summer day! I cannot say enough good things about this unit, definitely worth the purchase!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Easy installation!!
on July 28, 2019
Posted by: Ena13133
from Quebec
I recived my Newair portable AC about a week ago and i was worried it was going to be so hard to instal...boy was i wrong. I did the installation in almost 10 min with 6 year old daughter. I love how well the remote responses as well. I am honestly so impressed by its power and convenience. Would highly recommend this AC for anyone who wants a cool, effortless summer.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
10/10 Would Recommend! A MUST Have.
on August 1, 2019
Posted by: Mclark91
from Orlando, FL
As a Florida girl, I generally can take the heat. But something about this Summer became too brutal to bear. With a new work-from-home job, my office became miserable due to a large forward-facing window. I finally couldn't take it anymore and discovered NewAir. Not only did it arrive SUPER quick, but I was surprised at how compact the product was for such a powerful device. This little guy is STRONG!
I was a bit hesitant about the set-up, because I've never assembled anything like it before, but thankfully the NewAir is super user friendly. It includes everything you need right in the box and even has a convenient remote with it.
After using the NewAir in my office for a full week, I feel incredibly confident recommending it to my friends, family, and Internet "friends"! This device served as an all-in-one with the fan, A/C, and de-humidifier (which is non-negotiable in Florida!). I'm able to use the highest speeds during the hottest part of the day, and turn down the settings from the remote when it starts to cool off.
I'm so thankful to have discovered this portable A/C. Finally I am able to focus on my work and family, and I would encourage everyone to pick up one for themselves! 10/10!!
Response from NewairBy NewAirCustomer ServiceAugust 8, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Really cools down a room fast!
on August 2, 2019
Posted by: Alannah
from Ajax, Ontario
I got this for my daughters bedroom as where it’s located in the house it gets very hot in her room during the summer months! Let me tell you the minute you turn on the AC the room starts to instantly feel cooler! It’s a sleek design and will look good in any room!
It was easy to hook up to the window ( I did it myself )
Overall, very happy with the newair portable air conditioner
Response from NewairBy NewAirCustomer ServiceAugust 9, 2019
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Written by a customer while visiting Newair
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