Customer reviews from Newair
NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.8 out of 5
4.8
(98 Reviews)
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
79
4 Stars
18
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
21 out of 21
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5 out of 5
5
Amazing features and product
on August 2, 2019
Posted by: Cait
from Ontario, Canada
I’m beyond happy I decided to go with NewAir for my air conditioner needs. Our central A/C just doesn’t cover the whole house & this portable A/C does just the trick!
I love that everything is included in your purchase including the window kit! The settings are user friendly which is a bonus!
I love that it’s portable so I can move it from room to room and if I don’t need the A/C I can use it as a fan !
I am beyond happy with this product and would recommend it to all family and friends
Response from NewairBy NewAirCustomer ServiceAugust 9, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works Great!
on July 28, 2019
Posted by: majenica
from Redkey, IN
I wasn't sure what to expect, as I've never had a portable air conditioner before. I thought it would be super loud, but it's surprisingly quiet. I have been running the dehumidifier function quite a bit lately because allergies are miserable around here right now. I like that it gives ice cold air when you are running it on dry mode. The wheels make it super easy to move it wherever I need to, and it's very easy to use. The remote is a nice size, too! I thought it would be one of those super small ones that gets lost easily, but it's not! This machine is definitely worth getting!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Easy Breezy Beautiful!
on July 31, 2019
Posted by: stephanie123
from montreal,qc
My SIL just moved into a new app and this was the perfect house warming gift for her! It keeps the whole apartment nice and cool and with the sleek look it isin't hard on the eyes or her decor!
Response from NewairBy NewAirCustomer ServiceAugust 8, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
The best features
on July 31, 2019
Posted by: Girlsmommy_2013
from Knoxville,Tn
I got this over two weeks ago and am so happy with it. Not only is it more efficient and cute my energy cost alot. Also it cools a room so much quicker! This week my children have been sick the last week and using this has kept the air pure and the room cool! Absolutely reccomend NewAir.
Response from NewairBy NewAirCustomer ServiceAugust 8, 2019
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
AMAZING product!!
on August 8, 2019
Posted by: Raisinglittleforgets
from Ontario,Canada
Honestly I’ve never seen such a sleek, slim design in a portable AC! We have central air, but here in HOT southern Ontario, sometimes it’s just not enough. I love the dehumidifier option, it helps keep the house at least 5 degrees colder. Which helps my central air not work as hard. It’s also triples as a fan! And let me tell you it has much power! It’s the perfect addition to our living space. And the best part is, it’s so sleek and beautiful that it doesn’t look like an eye sore! we are so happy to have this as an addition to our home
Response from NewairBy NewAirCustomer ServiceAugust 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
THe best product ever!
on August 15, 2019
Posted by: Jackie10
We are so impressed with the quality of the new air. We did tons of research and was so happy with our choice! Everything was easy to work and it’s so amazing!!!! We couldn’t be happier
Response from NewairBy NewAirCustomer ServiceAugust 19, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Awesome Unit // Super Cool in a Large Space
on August 19, 2019
Posted by: Brackin
from Brevard, NC
This AC is heavy duty and easily cools our home studio, which is 512 square feet. It was easy to install for my 10 year old son. And the remote is a handy feature too. Although it does make noise, it is quieter than I thought it would be. Highly recommend!
Response from NewairBy NewAirCustomer ServiceAugust 20, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Very efficient but a little loud
on May 2, 2020
Posted by: capnkenj
from Sacramento, CA
Verified Purchase:Yes
This unit does a nice job cooling our bedroom. Installation was quick and easy. It has a sleek, stylish look, with intuitive controls. It is a bit loud.
Response from NewairBy NewAir Customer ServiceMay 4, 2020
Hi, Thank you for taking the time to leave a review on your NAC14KWH02. The unit noise level is 57 dB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
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