Customer reviews from Newair
NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.8
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
79
4 Stars
18
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for NewAir - 500 Sq. Ft. Portable Air Conditioner, 13,500 BTUs (10,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5
Perfect solution for summer!
on July 22, 2019
Posted by: TJJeni
from Texas
It was 99 degrees outside, with 106 heat index here in Texas. 15 minutes after getting my brand new NewAir Portable Air Conditioner delivered, my entire living room was a cool, comfortable 72 degrees.
It's so ridiculously easy to put together and get going. The instructions are illustrated and really easy to follow. I'm not handy, and this was REALLY easy to set up.
My favorite features are the window venting kit with adaptors (so I can close my window and blinds further than with most units), remote control, and 3-in-1 functions.
This unit is so lightweight and rolls for easy moving. I can't imagine living without it now!
It's so ridiculously easy to put together and get going. The instructions are illustrated and really easy to follow. I'm not handy, and this was REALLY easy to set up.
My favorite features are the window venting kit with adaptors (so I can close my window and blinds further than with most units), remote control, and 3-in-1 functions.
This unit is so lightweight and rolls for easy moving. I can't imagine living without it now!
Response from NewairBy NewAir, Customer Service, July 24, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for the garage
on June 1, 2020
Posted by: BrandonBB
from Columbus, OH
I am using the unit in my 4 car garage and it's excellent. I like how quiet it is and having a climate controlled environment is awesome when working on cars.
Response from NewairBy NewAir, Customer Service, June 2, 2020
Thank you for posting your comments in regards to the NAC14KWH02. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Loud Sucker
on June 1, 2020
Posted by: Roger
from Denver, CO
A/C cools well. Will put my bedroom down to about 61 at night, which is perfect. It is a loud sucker though. But then I don't have to worry about street noise... I am somewhat anxious about my first electric bill. It sure makes that wheel turn.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely thrilled.
on May 18, 2022
Posted by: Christian
from Novato CA
Verified Purchase:No
I looked at the great reviews and direct customer service availability and purchased for our 500 square foot living room. This is ideal for high ceilings. 13,000bpu unit. This room gets the hot sun and we put at the hot window with some car shades and just running on low 69 degrees keeps our whole condo cool. Not noisy. Easy install. Highly recommend!. Great product! Buy one, it is awesome! No more miserable summers.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NAC14KWH02. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NAC14KWH02. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing Features, cools down my whole apartment!
on July 25, 2019
Posted by: MariannaM
from Boston MA
I received my Portable Air conditioner a few days ago and I'm already hooked! I live in a city and have an apartment located on the top floor with a lot of sunlight and HEAT! Windows units were never enough to cool down our place, barely even my bedroom! When I received my NewAir Air conditioner I decided to put it in my living room and it cooled down our entire 2 bedroom 900 square foot apartment! I didn't even have to turn on my room unit in the middle of the summer! Not only did it cool down our whole place, but I loved how on days where the humidity was low I was also able to use it as a fan! The multi use features were well worth the purchase!I would highly recommend this product for any sized apartment or home or living space if your looking for a quick, compact way to cool down on an extremely hot summer day! I cannot say enough good things about this unit, definitely worth the purchase!
Written by a customer while visiting Newair
Customer Rating
5
Love this easy to install unit!
on August 10, 2021
Posted by: Kaye
from Denver, CO
Verified Purchase:No
This portable A/C unit has saved us. It was super easy to set up in minutes and is really powerful. We have no need for the fan or dehumidifier functions so can't speak to that, but the cooling is really impressive for a portable. Our dogs and family love it. Definitely recommend! Too notch customer service too!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Posted by: BrandonBB
from Columbus, OH
Verified Purchase:Yes
I am using the unit in my 4 car garage and it's excellent. I like how quiet it is and having a climate controlled environment is awesome when working on cars.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NAC14KWH02. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NAC14KWH02. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Works Great!
on July 28, 2019
Posted by: majenica
from Redkey, IN
I wasn't sure what to expect, as I've never had a portable air conditioner before. I thought it would be super loud, but it's surprisingly quiet. I have been running the dehumidifier function quite a bit lately because allergies are miserable around here right now. I like that it gives ice cold air when you are running it on dry mode. The wheels make it super easy to move it wherever I need to, and it's very easy to use. The remote is a nice size, too! I thought it would be one of those super small ones that gets lost easily, but it's not! This machine is definitely worth getting!
Written by a customer while visiting Newair