Customer reviews from lg.com
LG - gram 17 IPS Laptop Intel Evo Platform Powered by 11th Gen Intel Core i7 16GB Memory 2TB SSD
Average customer rating
4.5 out of 5
4.5
(93 Reviews)
Open Ratings Snapshot
Rating breakdown 93 reviews
5 Stars
71
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
4
93%of customers recommend this product. 
(
67 out of 72
)
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Customer Reviews for LG - gram 17 IPS Laptop Intel Evo Platform Powered by 11th Gen Intel Core i7 16GB Memory 2TB SSD
Customer Rating
5 out of 5
5
Lightweight and efficient
on March 26, 2022
Posted by: Wildhart
from Gardiner, MT
[This review was collected as part of a promotion.] I have been using my new LG laptop for a few months now. I am very pleased with the zippiness of the computer, that fact that it is lightweight and that the keyboard is easy and comfortable to use. It's a genuinely pleasant experience and has exceeded my expectations.
Pros: Style/Design, battery, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very lightweight, efficient, super quality monitor
on April 24, 2022
Posted by: sktel
from Chicago, IL
[This review was collected as part of a promotion.] I have been using other high-end workstation laptops for many years, and tried to use LG laptop because it's the first laptop with very lightweight for my extensive travel.
LG is known for super qualify monitor, this computer is very lightweight for travel and work, super quality monitor with over 17". Very slim and worried about heating and noise, but no heating, no sound for all days running. Cost effectiveness is very high. Good for professional and office work.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent choice for business work and for home.
on May 18, 2022
Posted by: Shalinam
from Washington
[This review was collected as part of a promotion.] I bought this computer about 8 months ago. It has been a great computer for use in my small business with running the books, and I also use it at home for personal use. It was running slow lately, so I did a factory re-boot, but the speed didn't change. I called LG, and they had me send it in. They will repair it or send me a new one, because it is still under warranty. Their customer service was wonderful! Friendly, problem-solving, and professional through the entire process. Even though I have had this problem with it, I would recommend this laptop and I would buy it again because of the excellent service.
Pros: ease of use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
My lightweight Laptop
on May 29, 2022
Posted by: Welsh3130
from MIchigan
[This review was collected as part of a promotion.] I have been so used to lugging heavy laptops around the world with power supplies that are just as heavy, imagine how I felt when this one was delivered and it actually weighed what the specs said, a 17 inch laptop the is at least half the weight of comparable laptops. It has full specs so imagine my disappointment when the battery gave out on me while still in warranty. It has been returned for repair and so far it has been two weeks without any indication when I will get it back. Apart from that, the machine is great, I am heavy into photography so this laptop does everything I need as well as all my other computing needs.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
so far so good
on July 31, 2022
Posted by: andreski
from denver co
[This review was collected as part of a promotion.] everything has run smoothly - the only issue i've had is the charging / power cord often doesn't connect completely.
Pros: ease of use
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Everything as promised
on September 23, 2022
Posted by: Vincent G
from Manhattan Beach, CA
I love my 17" gram! It does everything as promised. It is light, but the screen is huge. Great when having two windows side by side as I often do for work. The speed is great and the extras are nice such as fingerprint access.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great display and fast memory
on September 26, 2022
Posted by: Edith Alfaro
from National city, California
I bough this laptop on January 2022, it was working great I love how thin it is. The display colors and how fast it is.
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love This Machine
on October 7, 2022
Posted by: Kevin N
from Boston
Verified Purchase:Yes
Have had the LG Gram 17" for a little over a year now. It never ceases to amaze me how a laptop this light can boast a 17" screen (which is absolutely gorgeous) and full keyboard with embedded number pad (a must for me as I'm a number crunching spreadsheet geek). Admittedly, when I unboxed it I was concerned it wouldn't hold up - I'm also a road warrior for work and my first impression was that the Gram felt a little flimsy. But I was clearly wrong - the Gram's hinge, keyboard/touchpad and overall case are just as tight now as when it came out of the box. Not a machine for gamers with the integrated graphics (nice to see that the new 17" Grams offer a graphics card option, so maybe time for an upgrade for me), but performance for my usage has been outstanding. And battery performance rocks - for such a large screen, the Gram barely sips off of the battery when I use it unplugged. In addition to the new graphics card option, I'd love to see LG offer the Gram as a convertible with touch screen; would likely add a little weight, but this thing is so light a few extra ounces wouldn't even register. All things considered, I highly recommend the Gram for just about anyone but gamers.
Pros: ease of use, Quality, battery, Style/Design, Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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