Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(584 Reviews)
Rating breakdown 584 reviews
5 Stars
357
4 Stars
110
3 Stars
60
2 Stars
24
1 Star
33
81%of customers recommend this product.
(
346 out of
425)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
4
Effective
on September 16, 2025
Posted by: debido
from Englewood, FL
[This review was collected as part of a promotion.] The dryer is effective. I like that I can do Sensor based drying and time based drying. There might be a few too many options for me - we've accidentally put it on No Heat more than once.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great gas dryer
on September 15, 2025
Posted by: KiwiAZlady
[This review was collected as part of a promotion.] Loving my new gas dryer, I highly recommend, very easy to use
Written by a customer while visiting whirlpool.com
Customer Rating
3
digitally complicated
on September 14, 2025
Posted by: Judy
[This review was collected as part of a promotion.] It’s over complicated for me. The detergent dispenser isn’t releasing detergent and I have “load and go” off. What’s the problem?
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not drying
on September 12, 2025
Posted by: Igor
[This review was collected as part of a promotion.] We had this dryer less than 30 days and my wife is upset that it does not dry as well as our previouse Maytag dryer, she has to re-dry the load again which is not saving anything but costing more and wasting more of our time and yes we had it checked by a Whirlpool technician who said it was working properly!
Response from whirlpool.comBy Branded Team, Consumer Care, September 15, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797021.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797021.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great feature
on September 8, 2025
Posted by: None
[This review was collected as part of a promotion.] Sorry to give this low rating. The product is wonderful but since this is the overall rating, I would have to give it a Lowe rating. When we purchased the dryer, we supposedly received a free dryer rack once we registered the product, but I was given another phone number to call again, which I did on the 26th of August. As of today, still didn’t receive the rack. It is okay not to give out any free parts, when you advised it, it’s better to keep you promise.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Dryer
on September 7, 2025
Posted by: DV2005
[This review was collected as part of a promotion.] I have had the dryer for a couple of weeks now, and I love it. While I noticed that the sensor setting didn’t always completely dry the clothes, I have the option to choose the settings I want in order to make sure everything is dry according to the load in the dryer. I love that I can take a peek during the drying cycle without opening the door. I love the look and all the settings. I am pleased with the dryer so far.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 6, 2025
Posted by: Nana
[This review was collected as part of a promotion.] Very satisfied with this dryer purchase. The ease of use is great!
Written by a customer while visiting whirlpool.com
Customer Rating
3
A lil disappointed
on September 5, 2025
Posted by: Todd
[This review was collected as part of a promotion.] A little disappointed. It seems to take longer to dry a load than my old dryer. Also, the "time remaining" keeps changing/updating. I can look once and it says 15 minutes and look 15 minutes later and it says 20 minutes. Also, nobody can seem to get the wifi option to work. Supposedly some engineers are working on the app, but, I have yet to hear anything. I doubt I will. Additionally, the completed cycle buzzer is very low and that's why I'd like to have the wifi stuff work.
Written by a customer while visiting whirlpool.com