Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3 out of 5
4.3
(584 Reviews)
Open Ratings Snapshot
Rating breakdown 584 reviews
5 Stars
357
4 Stars
110
3 Stars
60
2 Stars
24
1 Star
33
81%of customers recommend this product. 
(
346 out of 425
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
5 out of 5
5
Great Dryer, Great Features
on August 2, 2026
Posted by: madt
[This review was collected as part of a promotion.] Overall great dryer. Has tons of capacity to fit all your clothes and blankets for drying. The wifi connectivity is nice for notifications on your phone when it is complete and the ability to put on wrinkle guard from your phone is great as well. Haven't had any issues with drying or general use. Has easy to select button options for preset settings for types of clothes as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of options
on July 30, 2026
Posted by: Tree51
[This review was collected as part of a promotion.] The dryer is so easy to use yet has all the options you could possibly want. I wash and dry alot of bulky items, comforters and heavy towels, and there is plenty of room for them. They come out looking perfect. I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good dryer
on July 27, 2026
Posted by: Bell12
[This review was collected as part of a promotion.] I really like my gas dryer but the only downfall is that you need to make sure that you get the right setting because sometimes when you put it in a setting that you think it’s going to dry and you have to add more time so I just use the timed fry setting
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
on July 22, 2026
Posted by: KMFL Whirlpool Dryer
[This review was collected as part of a promotion.] I am very disappointed in my new Whirlpool Gas dryer. Since the day it was installed and connected it hasn't worked. The appliance repair co has been out 4 times as of today and have been great but after multiple calls to Whirlpool and being told that the warranty only covers repairing the dryer, not replacement. The appliance repair tech has replaced 6 parts including the main control board and it is still not drying. This has been going on since June 8th. Repair tech that was here today is now ordering two more parts to replace. In the meantime I am still without a working dryer and feel that I should not have this many issues and a dryer that doesn't dry on a brand new appliance. I have called whirlpool at least 3 times and asked to be escalated to a supervisor. They offered to send me a dryer vent (not needed), asked if the dryer screen is clean of lint (dryer isn't working so NO LINT) and then they offered to give me 20% off a new whirlpool appliance. All of my appliances are newer and I don't need any more. Just need the new dryer to work as being without a dryer for this long is unacceptable for a brand new appliance. Have to wait another week for the repair tech to get the two additional parts and schedule the 5th visit.....
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care TeamConsumer CareJuly 27, 2026
We are truly sorry to hear about the frustration you’ve experienced with your Whirlpool® Dryer. We understand how disappointing it is when an appliance doesn’t perform as expected, and we want you to know that we are here to support you. Please reach out to us through any of the following options so we can look into this for you immediately:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 2328142.
We value your patience and look forward to making this right for you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Adjustments Required
on July 7, 2026
Posted by: Dry yet?
[This review was collected as part of a promotion.] I like the design and the dryers capacity is more than sufficient. The dryer frequently requires adjustment to the drying cycle to fully dry the clothes. A normal cycle rarely dries the clothes fully and requires more drying time. I hope this review is helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Loud and nosey
on June 12, 2026
Posted by: Cwilliams345
[This review was collected as part of a promotion.] The performance to dry is ok. However, after a while there's a loud clacking noise that is annoying.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJune 16, 2026
We value your time and would like to look into the concerns with your Dryer.
We have a handy Owner Center that can help with information on noses that can occur in your Dryer.
https://producthelp.whirlpool.com/Product_Help_Page?model=WGD8127LC
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 975809.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Good features
on May 22, 2026
Posted by: Helen 81
[This review was collected as part of a promotion.] Sometimes the dryer will sense clothing is dry and it is not dry
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Drying Capacity is "Off the Charts Great!"
on March 23, 2026
Posted by: JRMD
from Corona
[This review was collected as part of a promotion.] This dryer is fantastic! It's capacity is outstanding and the unit is very quiet!
I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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