Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
350
4 Stars
109
3 Stars
55
2 Stars
21
1 Star
30
82%of customers recommend this product.
(
341 out of
414)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
3
It's ok
on January 5, 2026
Posted by: ALewis
from Ohio
[This review was collected as part of a promotion.] It took me a minute to figure out how to use it. I primarily use the time drying because the auto sensing is not very good.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer !!!
on January 7, 2026
Posted by: Sanz
from Pearland, Texas
[This review was collected as part of a promotion.] I bought this dryer on 12-29-2025 and it was delivered the very next early morning. I have never owned a Whirlpool appliance but it is the best dryer so far. The app-based feature is amazing. The quality of drying is top notch. I highly recommend this Dryer.
app-based is amazing. We are totally happy with
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 7, 2026
Posted by: fred
from buffalo ny
[This review was collected as part of a promotion.] Electronics a little getting use too. Water level very low even on high.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice looking, but not enough heat!
on January 7, 2026
Posted by: Diane
[This review was collected as part of a promotion.] Seems too energy efficient! Only 1 setting actually produces ‘heat’ to dry clothes; otherwise, this dryer just cool air dries and runs for a while. I’m all for saving our planet, but I like to use hot air & a quicker cycle to dry a load. Also, no Operating Manual provided, just an on-line link. This unit is nice looking, but doing a less than satisfactory job.
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello,
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #897961
For your convenience, we have included a link for the Owner's Manual:
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11555818-reva.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #897961
For your convenience, we have included a link for the Owner's Manual:
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11555818-reva.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh…
on January 8, 2026
Posted by: Lynda
from Geneva, IL
[This review was collected as part of a promotion.] Generally speaking, we like it. The auto sensing feature, however, doesn’t work. Clothes are still wet or damp when the auto cycle completes. Not sure how that happens but it’s a huge design flaw. We end up using the Timed Dry cycle and manually select the temperature for all loads. Otherwise, we waste time and energy redrying the loads used with Auto Sense. In speaking to others who have other makes/models with an auto sense feature, they cite the same issue, so we just gave up researching. All of these new, high-tech features in newer machines don’t seem to perform as consistently as basic models. The problem is, you can’t get the basic models with the larger capacity. Ugh.
Written by a customer while visiting whirlpool.com