Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
5
Excellent Machine!
on March 25, 2025
Posted by: Ozzie
from Ivyland, PA
[This review was collected as part of a promotion.] Although our 7.4 cu. Ft. Top Load Gas Dryer with Advanced Moisture Sensing was installed less than two weeks ago, we love all its features. It operates excellently! It even lets you know that the lint screen needs to be cleaned for better performance! wow!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Does not dry clothes in an hour
on March 27, 2025
Posted by: JL14
[This review was collected as part of a promotion.] I bought this dryer a week ago and have yet to get the clothes or towels dried in an hour. No matter what settings I choose they are still damp. Also find the settings up top to be confusing. If this doesn’t get better I will be returning it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 1, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 700559.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 700559.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as hot as my old maytag
on March 28, 2025
Posted by: Jtm78
from Pittsburgh, PA
[This review was collected as part of a promotion.] The dryer was delivered a week ago. So far I'm finding things don't dry fully on the automatic settings. That's very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 9, 2025
Posted by: Barbara
[This review was collected as part of a promotion.] This dryer to totally amazing, quiet, drying is a breeze, and the capacity is unbelievable
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer
on April 10, 2025
Posted by: CJKB
from Ohio
[This review was collected as part of a promotion.] I like the features on the dryer. Lots of options for different types of fabrics and dryness. LOVE the Wrinkle Shield. I was so happy with my previous Whirlpool washers and dryers that I decided to get both when our washer needed to be replaced. One drawback that I don't like is the fact that you have to select Off for the drum light each time you use the dryer. The previous setting doesn't hold for the light. There is no need for a light to be on for the entire cycle. Also, the light on all of my previous dryers stayed on until you closed the door. I wish the drum light on this model also stayed on. I remove one garment at a time and I really like the light. AND the dryer also came with a printed manual, which I find very helpful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not pleased
on April 11, 2025
Posted by: Smart614
from Waterloo,Ontario
[This review was collected as part of a promotion.] I bought it a year ago and it does not dry my clothes,
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #707470, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
4
Multiple features!
on April 12, 2025
Posted by: Msmelis
[This review was collected as part of a promotion.] I bought this product about 1 week ago. Still learning about it. It has a lot of features !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy install.
on April 13, 2025
Posted by: None
[This review was collected as part of a promotion.] The appliance is light and easy to install.
One person job.
One person job.
Written by a customer while visiting whirlpool.com