Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
1
on March 16, 2025
Posted by: bob27
from Cleveland
[This review was collected as part of a promotion.] does not dry the clothes very well. Have to use time drying on high, for an hour and 30 minuets. Matching washer is great.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 18, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 694807.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 694807.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works hot, looks manly
on March 23, 2025
Posted by: Pat 133
[This review was collected as part of a promotion.] Very good dryer easy to operate and gets the job done it looks great also
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great dryer
on March 24, 2025
Posted by: Jpmc125
[This review was collected as part of a promotion.] Great dryer, so many features dries clothes fast and has steam if you want
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage dryer
on April 1, 2025
Posted by: Garbage
[This review was collected as part of a promotion.] Not even a month and it’s already not working as it won’t dry anything. Wasted money on this piece of garbage.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 702893.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wonderful Dryer With an Asterisk *
on April 4, 2025
Posted by: Haga0401
from Minneapolis, MN
[This review was collected as part of a promotion.] Wonderful capacity and quiet operation. The only reason this does not get 5 stars is possibly an important reason, but might also be something most sensor drying modes struggle with. When using the sensor mode, the dryer may sometimes not dry the clothes entirely before sensing they are complete. This leaves about 15 to 20 minutes that you need to run it to close out the load. If you need to wear or use something and are running late, this could become problematic, but being mindful and not using this setting in those moments would be the work around. This tends to happen on larger loads.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ditch your iron.
on April 24, 2025
Posted by: Roscoe
from Chesterfield, Michigan
[This review was collected as part of a promotion.] I bought this dryer to match the washer that I purchased last month. My old dryer worked fine but, my wife wanted a matching set. I'm very pleased with the new dryer. The steam cycled do an excellent job of preventing wrinkles. The stationary rack is sturdy and a much better option than tumbling tennis shoes and slippers. The dryer is also quieter than the old one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Problem Dryer time and temperature
on April 28, 2025
Posted by: Tracielm
[This review was collected as part of a promotion.] We recently bought our dryer and it is not totally drying our clothes even after increasing the time and temperature
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 715354.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 715354.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer
on May 7, 2025
Posted by: McCann2019
[This review was collected as part of a promotion.] Love my new dryer. Got the drying rack for it too. Haven’t had a chance to try it but it fits perfect in the dryer to dry shoes.
Written by a customer while visiting whirlpool.com