Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
307
4 Stars
89
3 Stars
44
2 Stars
17
1 Star
25
83%of customers recommend this product.
(
308 out of
373)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
1
Substandard performance
on February 5, 2025
Posted by: Bob70
[This review was collected as part of a promotion.] Two cycles with clothes and the dryer starts making a grinding / scraping noise.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #670246
We’re looking forward to hearing from you.
Divya N
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #670246
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
2
Don’t Buy This Dryer
on February 8, 2025
Posted by: Joan in Denver
[This review was collected as part of a promotion.] Very disappointed with this dryer. It takes a very , very long time to dry any thing.
The display says when the cycle will be complete, ie: 19 minutes. Then, in 19 minutes it says it will be another 19 minutes. And, then, it STILL isn’t dry!
The display says when the cycle will be complete, ie: 19 minutes. Then, in 19 minutes it says it will be another 19 minutes. And, then, it STILL isn’t dry!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 671956.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 671956.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
not worth the money
on February 11, 2025
Posted by: S...B
[This review was collected as part of a promotion.] Difficult finding detailed info on features. Don't like the "load and go" dispenser, becuse there is no way to actully know how much detergent is being used in each load. Info on the dispenser is erratic - sometimes it will say detergent is low, after having recently filled it. Plus no instructions on how to use detergent if you disable automatic dispenser
Written by a customer while visiting whirlpool.com
Customer Rating
5
Basics done well.
on February 11, 2025
Posted by: coop
[This review was collected as part of a promotion.] We haven’t had a chance to use any of the fancy stuff yet but the basic settings get the job done and done well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 24, 2025
Posted by: crissey
[This review was collected as part of a promotion.] We have just had it for a week, still learning all it can do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Moisture sensing needs improvement
on March 1, 2025
Posted by: Janb3
[This review was collected as part of a promotion.] Looks great, Bluetooth is good feature you can control from your phone. Unfortunately, as I read in previous reviews the moisture sensing doesn't really work, I end up using Timed dry feature to dry my clothes in less than an hour. The moisture sensing starts at 1 hr 27 minutes and the clothes still were damp. My cheaper whirlpool I just replaced from 5 years ago had the same issue.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Brand
on March 2, 2025
Posted by: Valerie
from New Mexico
[This review was collected as part of a promotion.] I would rate higher but I’ve only had my set for one month. The dryer electric dashboard went out after one week. I called for service and they were very responsive though. Otherwise I like all the features/settings it comes with
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works fast
on March 2, 2025
Posted by: Vicki K
[This review was collected as part of a promotion.] It works great. It dries very well and fast and I can get a large load in there.
Written by a customer while visiting whirlpool.com