Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
5
Great features
on June 22, 2024
Posted by: Mimi
from NV
[This review was collected as part of a promotion.] Bought in February and took some getting used to with the new automated sensors and timers. But I’m getting it down after several months
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad unit not worth the money
on June 24, 2024
Posted by: Shaun
[This review was collected as part of a promotion.] I bought this dryer around 4 months ago and now it's down because of a over heated sensor that melted the wire for the heating of the dryer
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 555817.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
wonderful safety feature
on June 25, 2024
Posted by: Chris77
from Fontana, CA
I bought this in September 2023, and I realized I should share my experience with this dryer. One of the things that really impressed me was the lint clean notifier which was annoying at first because my screen wasn't dirty so after trial and error, I finally read the manual and discovered the dyer was telling me my vent was clogged so after cleaning my outside vent the dyer functioned perfectly. My clothes are so much hotter now. This dryer eliminated a disaster. Clogs vents can sometimes cause fires!!! I never thought about cleaning my outside vent, so not only is this dryer efficient, but has a safety mechanism as well. I am so grateful I purchased this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lent catcher poorly placed and made.
on June 27, 2024
Posted by: Mad dad!
from Torrance CA
[This review was collected as part of a promotion.] The dryer is fine and works very well. What needs to be improved and really very cheaply made is the dryer lent catcher.
It was very poorly designed and put in a very bad spot. You need to wipe down the entire door because of all the lent that comes out. The lent catcher is a cheap.
For the price of this dryer they should have done much better.
It was very poorly designed and put in a very bad spot. You need to wipe down the entire door because of all the lent that comes out. The lent catcher is a cheap.
For the price of this dryer they should have done much better.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 28, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 557571.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 557571.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Okay
on July 5, 2024
Posted by: Renna
[This review was collected as part of a promotion.] Bought this about a monthh ago but don't feel it drys as well as my 25 year old that it replaced. Sheets clump up and need extra time.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 6, 2024
Posted by: Renna
[This review was collected as part of a promotion.] Bought it a month ago but still trying to figure out how to dry towels and sheets in one cycle. Follow the recommendated settings but still need extra time.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great dryer
on July 23, 2024
Posted by: Corgi
from Los Angeles, CA
[This review was collected as part of a promotion.] Great efficient dryer that looks very nice too
Has a lot of great features
Has a lot of great features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 24, 2024
Posted by: PatG
[This review was collected as part of a promotion.] I’ve only had the washer and dryer for a couple days now, but they seem to be working fantastic
Written by a customer while visiting whirlpool.com