[This review was collected as part of a promotion.] We bought this dryer several weeks ago, when run on the sensing settings, the dryer would never shut off. Whirlpool told us to replace it since it was unsafe, and we did. Now the new dryer just delivered does the same thing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 9, 2023
Thank you for sharing your insights with us, JWec. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 273721. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The sensing feature never fully dries the clothes. For some reason I have yet to figure out this dryer never gets hot enough to dry clothes. It takes an average of about 1 1/2 to 2 hours to dry a load of clothes
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 1, 2023
Thank you for sharing your insights with us, Sher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 268770. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I've had this dryer for 6 months and it's awesome. So many features and settings. The steam refresh is amazing for when you forget a load in there for too long. Great value!
[This review was collected as part of a promotion.] I like the new dryer, I am hoping it is more efficient with the propane usage than the old one, it dries much better than the old one, that is for sure.