Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
4
Not happy
on May 14, 2023
Posted by: Ella331
from Hanford CA
[This review was collected as part of a promotion.] I don't like the sensing it is to sensitive & clothes are dried when you expect them to be. I use the timed dry For all clothes n towels. I put a queen size comforter in dryer n it burnt up one corner of stuffing.
[This review was collected as part of a promotion.] The dryer's capacity is fantastic, but it takes much longer to dry clothing. The HIGH setting does not get very hot.
[This review was collected as part of a promotion.] Maybe it’s my own fault for buying top of the line but this is so bad I wish so bad I could return! Washer and dryer are both a NO , Never Ever Purchase!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Russ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420OViXu or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311979. We’re looking forward to hearing from you. Kristin S.
Was delivered on 3/31/23. The only way I get any heat in the dryer is if I put on High heat. Otherwise, every other cycle is ice cold. Had to schedule a service appointment, which of course, is not happening until May 10th, 2023. Even if the service tech fixes the problem, I will now have a "refurbished" dryer, less than 1 month of owning it. I could have saved money and purchased a "refurbished' dryer from the start instead of purchasing a new dryer that is already having issues!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 27, 2023
Thank you for sharing your insights with us, Kell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 310737. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Have had the dryer for about three weeks and it’s working great. Especially love the wrinkle shield option!
[This review was collected as part of a promotion.] I’ve had this dryer for about a month now and I’m very happy with it. It has tons of different options depending on what I’m drying and pretty easy to use.
[This review was collected as part of a promotion.] Replaced washer and dryer (whirlpool Cabrio series). Not as satisfactory as the Cabrio we replaced. Towels take forever to dry despite the towel settings. Need to run second dry cycles frequently. Big picture - disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2023
Thank you for sharing your insights with us, Long time Whirlpool buyer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 303414. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Dryer is user friendly and has preset features that include wifi so that you may control from where ever you are using the whirlpool app. Highly recommended