Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
5
Easy to operate.
on September 21, 2024
Posted by: Piya
from NJ
[This review was collected as part of a promotion.] I bought 3 weeks ago and I am happy I did. I have all appliances from Whirlpool. It has never disappointed me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 25, 2024
Posted by: Dedo
[This review was collected as part of a promotion.] I purchased this Dryer with a washer .excellent pworks great love the Features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Gas Dryer
on October 1, 2024
Posted by: Sooeygal
[This review was collected as part of a promotion.] I have always loved Whirlpool products. This is my first with a gas dryer and it uses have the time to dry.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Does not dry
on October 1, 2024
Posted by: Whkn
[This review was collected as part of a promotion.] This dryer is a huge disappointment. It rarely if ever dries everything on one cycle no matter which setting I use. I plan to call and have someone come look at it. Surely a brand new dryer can’t be this inefficient.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 1, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 601262.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Superior performance
on November 12, 2024
Posted by: DrJV
from Naples, Fl
[This review was collected as part of a promotion.] Outstanding Performance.
Still figuring out how to get the sheets thoroughly dry but getting there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problematic - Doesn't Dry
on November 12, 2024
Posted by: James8816
from Las Vegas NV
[This review was collected as part of a promotion.] I just bought this in August, first one didn't work had to wait another week plus for the next one to arrive and now It is still not working to fully dry my clothes on many cycles.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 13, 2024
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 623159
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on December 23, 2024
Posted by: Bor83
[This review was collected as part of a promotion.] I’m not happy with this dryer. It took 2 hours to dry a load the clothes are same and I have to keep adding time. Thinking about returning it. I called Wirhpool and told them about the problem, they said they would have to figure out a kit showing this how to make sure that it has airflow. I explained to them that we already had someone check it out and it has air flow. They said no they had to send their kit and we had to wait for that which will take up to a week or more. This is a brand new dryer that I have only had for one week.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 24, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 646104
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the color
on December 30, 2024
Posted by: Jose
[This review was collected as part of a promotion.] Looks nice. Like the color and works well with the wifi features..may need to dry with more time if you have thicker clothes
Written by a customer while visiting whirlpool.com