[This review was collected as part of a promotion.] I purchased this appliance last month and my experience to date is less than favorable. There are way too many bells and whistles to this appliance that offer a challenge. I feel as though I bought a Cadillac series and I would have been better off with a more conservative model. Sometimes basic is BETTER.
[This review was collected as part of a promotion.] I have had to call out a technician. The dryer turns off on every setting before the clothes are dry except for the timed setting. I wasted money buying a dryer with so many settings. I have turned the sensor on and off. Turned up the heat settings. It doesn’t matter clothes are still damp when dryer stops cycle.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Lorib. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 478930. We’re looking forward to hearing from you. Marie Q