Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
1
Looks great but doesn’t work well
on October 23, 2023
Posted by: Ozzie
from Orange County, CA
[This review was collected as part of a promotion.] Went on vacation the day the washer and dryer arrived. We didn’t get chance to use until later and found that the dryer spent hours “sensing”. Delivery team came back out (they are great) and determined that the igniter wasn’t working. Ouch. Now we get to wait for service team to come out some time during next Friday.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 24, 2023
Hi Ozzie,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 416394.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 416394.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 1, 2023
Posted by: no nickname
[This review was collected as part of a promotion.] I brought this a month ago and when I run it yesterday it sounded like I was running a drill. My new washer also makes a lot of noise. I have to close the door and can still hear it in the back of the house.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 2, 2023
Thank you for sharing your insights with us, no nickname. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 421007.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
features are fantastic
on August 6, 2024
Posted by: patti
[This review was collected as part of a promotion.] just love it, nice and big can do comforters with no prob
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 13, 2024
Posted by: Becky
[This review was collected as part of a promotion.] It doesn’t seem to be drying clothes like it should?? Two cycles at least and it shouldn’t take two. Says check lint screen, but that is fine no lint on it. Worked fine at first but now seems like it’s broken?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of features I have to learn how to use.
on August 17, 2024
Posted by: None
from California
[This review was collected as part of a promotion.] I like this dryer. I've had no issues except when it was delivered, the attendants touched the Remote Enable button and they said I had to call customer service to have my WiFi connected, which I don't want. So, I unplugged the dryer for a couple of hours and it reset itself. Other than that, the dryer is doing it's job!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Steam function is the BEST
on August 21, 2024
Posted by: Ronda
from Florida
[This review was collected as part of a promotion.] We purchased the washer dryer set about approximately 6 weeks ago. We did not need the dryer, but really needed the set to match. I do not know how I have done laundry without this dryer fo so many years! My clothes get dryer faster, and do not shrink up! The steam function is life changing!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noisy but good machine
on August 25, 2024
Posted by: Tess
from Placentia, CA
[This review was collected as part of a promotion.] I bought this a week ago and so far it’s been working very well after the stressful setup. At first the machine won’t power on, I tried pushing several buttons to no avail. I should have let the installers power it on before they left but they were just in a hurry to leave. I called customer support and they scheduled a technician for the following day. My husband tried to restart it again after an hour but still didn’t work. Then he unplugged it for an hour and that trick worked. So far it has been working well, just a little noisy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Drys really fast.
on September 14, 2024
Posted by: Cricket
[This review was collected as part of a promotion.] If a booklet came with it it would be great. There are features that I don’t know how to use.
Written by a customer while visiting whirlpool.com