Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
4
Nothing further
on September 18, 2024
Posted by: 2277
[This review was collected as part of a promotion.] I am glad I purchased this. The size of the dryer drum is great, the quiet operation, and the fold down door vs. the open left or right is a lot more convenient.
[This review was collected as part of a promotion.] I bought this a week ago and so far it’s been working very well after the stressful setup. At first the machine won’t power on, I tried pushing several buttons to no avail. I should have let the installers power it on before they left but they were just in a hurry to leave. I called customer support and they scheduled a technician for the following day. My husband tried to restart it again after an hour but still didn’t work. Then he unplugged it for an hour and that trick worked. So far it has been working well, just a little noisy.
[This review was collected as part of a promotion.] We purchased the washer dryer set about approximately 6 weeks ago. We did not need the dryer, but really needed the set to match. I do not know how I have done laundry without this dryer fo so many years! My clothes get dryer faster, and do not shrink up! The steam function is life changing!!!!!
[This review was collected as part of a promotion.] I like this dryer. I've had no issues except when it was delivered, the attendants touched the Remote Enable button and they said I had to call customer service to have my WiFi connected, which I don't want. So, I unplugged the dryer for a couple of hours and it reset itself. Other than that, the dryer is doing it's job!!
[This review was collected as part of a promotion.] Does not completely dry clothes on one cycle. Have to use multiple cycles
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 19, 2024
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 580300. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] It’s been 1 1/2 years since I purchased this whirlpool dryer. I wish I could have my 45 year old dryer back. This dryer has too many bells and whistles when all I want is for it to dry my clothes. I always have it set to “bulky items” and “heavy duty” and “medium high” temperature. Any other setting and the clothes do not get dry. If I have a set of sheets in the dryer, it wraps everything into one gigantic ball, encasing smaller items.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 16, 2024
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 579938. We’re looking forward to hearing from you. Marie Q