Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(584 Reviews)
Rating breakdown 584 reviews
5 Stars
357
4 Stars
110
3 Stars
60
2 Stars
24
1 Star
33
81%of customers recommend this product.
(
346 out of
425)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
4
Love the color
on December 30, 2024
Posted by: Jose
[This review was collected as part of a promotion.] Looks nice. Like the color and works well with the wifi features..may need to dry with more time if you have thicker clothes
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on December 29, 2024
Posted by: Doreen
from New Hampshire
[This review was collected as part of a promotion.] Received new washer and dryer on 12/11 /24. The dryer has a lot of room however it does not dry or dry well. I have reviewed and tried different settings and the items are never dry, sometimes balled up and middle items very damp. I have tried longer setting and hotter settings, I have reviewed the literature. One star is for the size. I regret this purchase and am going contact barons dealer
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649259.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649259.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent but.....
on December 26, 2024
Posted by: Kimi
[This review was collected as part of a promotion.] I bought this a month ago. It has been good. The moisture sensitivity is not as good as I would hope. Even with the moisture sensor set to 'more dry', the clothes still are damp and have to be dried again.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on December 23, 2024
Posted by: Bor83
[This review was collected as part of a promotion.] I’m not happy with this dryer. It took 2 hours to dry a load the clothes are same and I have to keep adding time. Thinking about returning it. I called Wirhpool and told them about the problem, they said they would have to figure out a kit showing this how to make sure that it has airflow. I explained to them that we already had someone check it out and it has air flow. They said no they had to send their kit and we had to wait for that which will take up to a week or more. This is a brand new dryer that I have only had for one week.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 24, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 646104
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 21, 2024
Posted by: Fergie
[This review was collected as part of a promotion.] bought a month ago and love the dryer, and all the programmed settings for easy fast drying
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 18, 2024
Posted by: Lulu
from San Francisco CA
[This review was collected as part of a promotion.] Bought a week ago. Have been using it. So far so good. It is quiet and happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn’t dry!
on December 4, 2024
Posted by: Gerry9602
[This review was collected as part of a promotion.] Dryer will not dry clothes sufficiently because of the sensor. You have to continuously increase heat/temperature
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 635463.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 635463.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average dryer.
on November 24, 2024
Posted by: Rocks
[This review was collected as part of a promotion.] It’s ok. Not the best dryer ever. Not the worst. The moisture “sensing” function on this dryer is horrible. Have to re-dry loads all the time.
Written by a customer while visiting whirlpool.com