Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
5
Large capacity
on February 11, 2023
Posted by: Pam Teal
from Henderson, NV
[This review was collected as part of a promotion.] It is so nice to have a new up to date dryer great features for my large family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still learning to use it!
on February 20, 2023
Posted by: MomMom
from Robesonia Pa.
[This review was collected as part of a promotion.] I like the new dryer, I am hoping it is more efficient with the propane usage than the old one, it dries much better than the old one, that is for sure.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not Happy
on March 5, 2023
Posted by: JWec
from Ohio
[This review was collected as part of a promotion.] We bought this dryer several weeks ago, when run on the sensing settings, the dryer would never shut off. Whirlpool told us to replace it since it was unsafe, and we did.
Now the new dryer just delivered does the same thing.
Now the new dryer just delivered does the same thing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 9, 2023
Thank you for sharing your insights with us, JWec. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 273721.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not drying enough
on March 31, 2023
Posted by: Alys
from Lansing, MI
[This review was collected as part of a promotion.] Still trying to figure out how to get my clothes completely dried. This product is definitely energy saving but I would also like it to completely dry my clothes. I always seem to need to add more time or just let a few items air dry. Hopefully I will be able to figure out how to get the right setting.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Replaced cabrio
on April 14, 2023
Posted by: Long time customer
from Ohio
[This review was collected as part of a promotion.] Replaced washer and dryer (whirlpool Cabrio series). Not as satisfactory as the Cabrio we replaced. Towels take forever to dry despite the towel settings. Need to run second dry cycles frequently. Big picture - disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2023
Thank you for sharing your insights with us, Long time Whirlpool buyer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 303414.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
So disappointed!
on April 26, 2023
Posted by: Kell
from NJ, Florida
Was delivered on 3/31/23. The only way I get any heat in the dryer is if I put on High heat. Otherwise, every other cycle is ice cold. Had to schedule a service appointment, which of course, is not happening until May 10th, 2023. Even if the service tech fixes the problem, I will now have a "refurbished" dryer, less than 1 month of owning it. I could have saved money and purchased a "refurbished' dryer from the start instead of purchasing a new dryer that is already having issues!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 27, 2023
Thank you for sharing your insights with us, Kell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 310737.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst whirlpool appliances ever!
on April 28, 2023
Posted by: Russ
from Lockport
[This review was collected as part of a promotion.] Maybe it’s my own fault for buying top of the line but this is so bad I wish so bad I could return!
Washer and dryer are both a NO , Never Ever Purchase!
Washer and dryer are both a NO , Never Ever Purchase!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Russ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420OViXu or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311979.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worse Appliance We Ever Purchased
on June 7, 2023
Posted by: Wutt
from Sugar Land Texas
[This review was collected as part of a promotion.] It takes 6 times longer for it to dry clothes than our previous dryer that was half the price.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 8, 2023
Thank you for sharing your insights with us, Wutt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 340597.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com