Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
4
on July 17, 2025
Posted by: jan99
[This review was collected as part of a promotion.] This is a replacement from a defective one that I bought I sure hope it lasts quite a while as Ive always had good luck with previous Whirlpool products
[This review was collected as part of a promotion.] The only way to get fully dried clothes is to use the “timed dry” cycle. If you don’t bypass the drying sensors the clothes come out damp or wet no matter what dryness you have selected. The machine is less than a month old. Contacted Whirlpool, they sent out an authorized representative, who failed to do anything. Said if you want dry cloths use the trimmed cycle. Still waiting for a follow up from the service center or Whirlpool, nothing yet and it’s been over a week. Not very happy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 15, 2025
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 752181 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Doesn't dry. One I bought was finally replaced. Bought another for my son. None of the 3 finishing drying and same results for all.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751687. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Takes longer to dry than my old LG, app is not that great.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750753 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Bought this appliance 6 months ago and it has not disappointed one bit. Programming took some getting used to for a 78 year old. 10 year old granddaughter figured it out in no time.