Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Average customer rating
4.3
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
343
4 Stars
108
3 Stars
52
2 Stars
20
1 Star
29
82%of customers recommend this product.
(
336 out of
408)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Gas Dryer with Steam and Advanced Moisture Sensing - White
Customer Rating
3
Not impressed so far.
on October 6, 2025
Posted by: Jeff N 1962
from League City,Texas
[This review was collected as part of a promotion.] So let me see here the dryer moisture sensing does not work well, clothes are coming out damp. Having to double dry and now using timed dry because of it. My old dryer did a better job drying until the mechanical portion broke. I bought this dryer specifically because of the large drum and being able to dry blankets and comforters not sure how it will do because normal cloths drying is very suspect.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn’t dry!
on December 4, 2024
Posted by: Gerry9602
[This review was collected as part of a promotion.] Dryer will not dry clothes sufficiently because of the sensor. You have to continuously increase heat/temperature
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 635463.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 635463.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent but.....
on December 26, 2024
Posted by: Kimi
[This review was collected as part of a promotion.] I bought this a month ago. It has been good. The moisture sensitivity is not as good as I would hope. Even with the moisture sensor set to 'more dry', the clothes still are damp and have to be dried again.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy operation
on June 7, 2021
Posted by: Tjpb
from Downey, ca
[This review was collected as part of a promotion.] Just bought the dryer a few weeks ago. So far no problems
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer!
on June 11, 2021
Posted by: Mike S
from Westlake Village, CA
[This review was collected as part of a promotion.] We bought this a little over a month ago and are extremely pleased with the quality of workmanship and how it operates. Very easy to use and handles our laundry very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Was intimidated when it arrived but found it very
on June 21, 2021
Posted by: Minnie
from South Bend
[This review was collected as part of a promotion.] Beautiful appliance. Easy to use and Works great. It’s very quiet
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Many Choices for Drying
on June 22, 2021
Posted by: iubbfan
from Indiana
[This review was collected as part of a promotion.] I've been using my new washer and dryer for a couple of weeks now. Overall, I'm pleased. I wish the dryer would get everything completely dry when I need it to. It seems to be so energy conscious that it drys for the absolute minimum and sometimes waistbands on jeans aren't completely dry. Perhaps I need to continue to try different settings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far I love it
on June 28, 2021
Posted by: NatC
from Ventura
[This review was collected as part of a promotion.] I bought this to replace a Kenmore Elite which I loved. So far I love it. looks nice, cleans well and the App is a nice touch.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com