Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: Wonson
Verified Purchase:Yes
So far so good, really like this fridge,family all loves the craft ice and all the room it has.vary happy with our choose on this one !
Written by a customer while visiting lg.com
Posted by: Emujohn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a month ago and it’s great, has everything i wanted plus more can’t beat that.
Written by a customer while visiting lg.com
Posted by: Jas0502
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so impressed by the size of this refrigerator
Written by a customer while visiting lg.com
Customer Rating
5
LG Model llsds2706s is wonderful
on October 2, 2023
Posted by: Kaintucki
from Florence KY
We bought this a month ago. We'd moved and didn't Ike the one in the house we bought. We had a similar LG model at our old house and loved it. This one is bigger! Love the door-in-door feature and fingerprints, when they do show, wipe off easily with a soft cloth. People who don't like side by sides site the freezer space. However, this one hits the mark on storage. Plenty of room!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KEITH LIVINGSTONE
from Portland Ore 97217
Verified Purchase:Yes
[This review was collected as part of a promotion.] love the fridge, never dreamed it was so advanced in design and functionality
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joe Petitta
Verified Purchase:Yes
Very satisfied. The only comment I would make pertains to the tray for the craft ice. It needs to be designed so that the tray doesn't accidently fall out if it is opened too far.
Written by a customer while visiting lg.com
Posted by: lousy fridge
from Kentucky
Verified Purchase:Yes
I bought this in the spring and by July the ice maker was broken and now it is the end of September and it is still ot fixed..I get nothing but run arounds..I would never buy another LG anything..paid a high price for it and now I can't get it fixed...would not recommend this fridge to anybody
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, October 19, 2023
Hi there. Thank you for taking the time to leave us a review on the 27 cu. ft. Side-By-Side Door-in-Door® Refrigerator with Craft. Ice™ We want to ensure that we go by our motto, which is to enrich your life's adventures while maintaining your life's daily duties in check. That's why we innovate our products to be the best they can be. Sadly, your situation doesn't seem to go along those lines, and it's our duty to fully investigate what is going on! We have a dedicated team on our side of social that can take a second look into your case. If you haven't done so, please send us a private message throughout our Facebook or Twitter platforms using @LGUS or @LGUSSupport and include your contact details. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Nothing but problems with the craft ice maker.
on September 22, 2023
Posted by: Raven 070
Verified Purchase:Yes
Nothing but problems with the craft ice maker. In less than a year we have gone through 3 ice makers. The original and two replacements. Horrible investment.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, October 19, 2023
Hi! We understand how important of a feature the craft ice maker is. We're here to help! Please send us a private message on Facebook or Twitter with your phone number and refridgerator information (model and serial numbers). We're confident in our ability to resolve this issue to your satisfaction! ^Chris
Written by a customer while visiting lg.com