Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: Pennsylvanian
from North Wales, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator in April and are delighted with our purchase. The interior of both the freezer and refrigerator is very spacious and well organized. Since there is no cheese or butter compartment, I purchased small plastic containers which actually use the space more efficiently. Our refrigerator has the door in door option, which we use a lot, keeping drinks, condiments, salad dressing, and other small items that would get lost in the refrigerator, with easy access. This feature also saves on energy since the large door which allows a lot of the refrigerated air to escape when opened, is not opened frequently. The drawers in both refrigerator and freezer are very spacious. The water and ice dispenser on the freezer door is well designed allowing adequate space for large water bottles. Love the craft ice feature! It is a great addition to a kitchen refrigerator. Since there are no exterior handles, the exterior has a very modern, sleek appearance and finger prints easily wipe off. The wifi feature is Lets me know the refrigerator is working well.
I would highly recommend purchasing this refrigerator.
I would highly recommend purchasing this refrigerator.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mattox
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy I bought this refrigerator. We got it for the double ice makers. Didn't necessarily need the craft ice, but the kids love it. The best thing is the easy setup and the space the fridge has. The downside unless you do constant ice plus, it really takes awhile for the ice to make.
Pros: Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: RCSII2022
from Franklin, TN
Verified Purchase:Yes
Nice looking side-by-side refrigerator with exterior water and ice delivery. Twin ice makers are a nice option. The Craft Ice is 1.75" +/-. Nice option but smaller size may have been better for us. Cubed and crushed ice great size for us. Initial Door-in-Door refrigerator panel had condensation leak in gasket. LG/Lowes provided new replacement refrigerator. The side-by-side LG configuration appears to be the best for our use, and the controls including wi-fi monitoring seem to be a great option for us.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: pnllan
from Meadows Place, TX
Verified Purchase:Yes
Every feature that is listed is 'as good or better' than stated. Very Roomy. We have a digital thermometer (recently calibrated) and have checked both the refrigerator (including door-in-door) and freezer for thermal consistency throughout the entire volume of both spaces. With properly stored items in appropriate places, we have less than a 2 degree delta (variance) in both compartments. That's outstanding! We love the Ice/Water Dispenser with UV. It's also VERY QUITE! Except when filling for ice-making or dropping made ice.
That said, the only improvement I would suggest to LG are the lower storage bins should have the 'handle/pull' on TOP rather than at the BOTTOM.
That said, the only improvement I would suggest to LG are the lower storage bins should have the 'handle/pull' on TOP rather than at the BOTTOM.
Some features are not shown. In particular, the ThinQ app provides access to a features like:
* adjusting TEMP of Refrigerator/Freezer and turning on ICE PLUS.
* ADJUST BRIGHTNESS which allows you to adjust the interior lighting to 10, 30, 50, or 70% by time. Doesn't sound like much but we use to dim at night which keeps us from 'blinded' by bright light while watching our TV.
* Sabbath mode
* CRAFT ICE settings
* MANAGE FOOD for shelf life (reminder for throwing out)
* Filter Management with Status
* Energy Monitoring for power usage statistic
* adjusting TEMP of Refrigerator/Freezer and turning on ICE PLUS.
* ADJUST BRIGHTNESS which allows you to adjust the interior lighting to 10, 30, 50, or 70% by time. Doesn't sound like much but we use to dim at night which keeps us from 'blinded' by bright light while watching our TV.
* Sabbath mode
* CRAFT ICE settings
* MANAGE FOOD for shelf life (reminder for throwing out)
* Filter Management with Status
* Energy Monitoring for power usage statistic
All in all, very satisfied with product.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: The kings
from Las Vegas
Verified Purchase:Yes
Keeps food cold so far I like 2 ice Makers but they work slow .the craft ice makes 3 balls in 24 hrs
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: KrisH82
from Las Vegas, NV
Verified Purchase:Yes
My husband and I purchased this fridge when we moved into our new home. It matched our suite of other stainless steel LG appliances perfectly. We love all the features.....especially the craft ice. The only thing that I didn't like is that the door-in-door latch is only held by a little plastic piece. And of course after a year of opening and closing the fridge multiple times a day.....that plastic piece broke. But LG's customer service is great and they are having it repaired. We will continue to purchase LG products due to there great customer service.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bee26
from Newnan, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this beautiful refrigerator a few months ago and we love it! It’s so spacious and has plenty of shelves and drawers for organizing. I love the black stainless appearance!
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Philippines
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 1 year ago and its so beautiful and the quality is so good
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com