Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: Ron1509
from Sunrise, Florida
Verified Purchase:Yes
For the most part we love our new frigate only negative is that no matter what we do our ice taste terrible. We never had that before on any of the refrigerators we have had. In lm guessing a related problem the water dispenser is very slow even with water turned all the way on. Again never was a problem before.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bryteside
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The big thing that is bad about it magnifies the little things that I may have ignored were it not for the big thing: the snow and frost build up inside the freezer. Yes, it may be because it isn’t level, but there is not a good reason for a refrigerator to be that difficult to level. Ask again after the technician comes to service it in two weeks.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy Sandy, Social Media, May 4, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Har12
from Hammond LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like craft ice feature, but is already broken
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Capt Steve
from South Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased All LG products , delivery on refrigerator was poor came with dents on both doors
Pros: ease of use, Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, May 10, 2022
Thank you for providing this feedback and looking at your case this has been approved in our returns department for a full refund.^Sandy
Written by a customer while visiting lg.com
Posted by: Jons refrigerator
from Gouverneur ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator. We like the refrigerator but the craft ice is very slow on making new ice .
The cube is sometimes dispenser gets hung up so take cup off control then back on and it
Starts back up
The cube is sometimes dispenser gets hung up so take cup off control then back on and it
Starts back up
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Alton Harvey
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took delivery about month ago for our new home, and love many features of the refrigerator. We previously had 21 cu ft LG, and glad we increased size. Lots of usable room, even wide pizza boxes in freezer. Lots of friends have been impressed with craft ice. Use them alot for sipping straight whiskeys or scotches.
Best feature is side by side that allows ice dispenser to be in freezer, not in fridge. This eliminates ice from melting and clogging problems.
Attractive front with concealed handles. Only improvement would be to place handle for crisper and fruit drawers on top of drawer, instead of bottom. ThI s would reduce bending down to open.
Best feature is side by side that allows ice dispenser to be in freezer, not in fridge. This eliminates ice from melting and clogging problems.
Attractive front with concealed handles. Only improvement would be to place handle for crisper and fruit drawers on top of drawer, instead of bottom. ThI s would reduce bending down to open.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: McCoys
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought an LG side-by-side fridge from Conn's about a month ago and really like it. It has 2 ice makers, one for custom ice balls for cocktails...putting that to good use this scorching summer! The fridge door has a smaller door built in to access frequently used items without opening the whole door but things don't stay real cold there, my only complaint. We just make sure that what we put in the door is okay with being less cold.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Side by side lg
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a lg side by side 11 months ago and had trouble with the craft icemaker. Lg replaced it with no problems. Works great now.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com