Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.2
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
185
4 Stars
70
3 Stars
19
2 Stars
13
1 Star
27
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Customer Rating
4
Plenty room
on May 4, 2022
Posted by: Har12
from Hammond LA
[This review was collected as part of a promotion.] Really like craft ice feature, but is already broken
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
on May 9, 2022
Posted by: Capt Steve
from South Jersey
[This review was collected as part of a promotion.] We purchased All LG products , delivery on refrigerator was poor came with dents on both doors
Pros: ease of use, Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, May 10, 2022
Thank you for providing this feedback and looking at your case this has been approved in our returns department for a full refund.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
on May 10, 2022
Posted by: Jons refrigerator
from Gouverneur ny
[This review was collected as part of a promotion.] We bought this refrigerator. We like the refrigerator but the craft ice is very slow on making new ice .
The cube is sometimes dispenser gets hung up so take cup off control then back on and it
Starts back up
The cube is sometimes dispenser gets hung up so take cup off control then back on and it
Starts back up
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Features
on June 27, 2022
Posted by: Alton Harvey
from Jacksonville, FL
[This review was collected as part of a promotion.] Took delivery about month ago for our new home, and love many features of the refrigerator. We previously had 21 cu ft LG, and glad we increased size. Lots of usable room, even wide pizza boxes in freezer. Lots of friends have been impressed with craft ice. Use them alot for sipping straight whiskeys or scotches.
Best feature is side by side that allows ice dispenser to be in freezer, not in fridge. This eliminates ice from melting and clogging problems.
Attractive front with concealed handles. Only improvement would be to place handle for crisper and fruit drawers on top of drawer, instead of bottom. ThI s would reduce bending down to open.
Best feature is side by side that allows ice dispenser to be in freezer, not in fridge. This eliminates ice from melting and clogging problems.
Attractive front with concealed handles. Only improvement would be to place handle for crisper and fruit drawers on top of drawer, instead of bottom. ThI s would reduce bending down to open.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great design and layout
on July 8, 2022
Posted by: McCoys
from Austin, TX
[This review was collected as part of a promotion.] We bought an LG side-by-side fridge from Conn's about a month ago and really like it. It has 2 ice makers, one for custom ice balls for cocktails...putting that to good use this scorching summer! The fridge door has a smaller door built in to access frequently used items without opening the whole door but things don't stay real cold there, my only complaint. We just make sure that what we put in the door is okay with being less cold.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent service
on July 11, 2022
Posted by: Side by side lg
from New York
[This review was collected as part of a promotion.] I bought a lg side by side 11 months ago and had trouble with the craft icemaker. Lg replaced it with no problems. Works great now.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing side by side refrigerator
on July 18, 2022
Posted by: Pennsylvanian
from North Wales, PA
[This review was collected as part of a promotion.] We bought this refrigerator in April and are delighted with our purchase. The interior of both the freezer and refrigerator is very spacious and well organized. Since there is no cheese or butter compartment, I purchased small plastic containers which actually use the space more efficiently. Our refrigerator has the door in door option, which we use a lot, keeping drinks, condiments, salad dressing, and other small items that would get lost in the refrigerator, with easy access. This feature also saves on energy since the large door which allows a lot of the refrigerated air to escape when opened, is not opened frequently. The drawers in both refrigerator and freezer are very spacious. The water and ice dispenser on the freezer door is well designed allowing adequate space for large water bottles. Love the craft ice feature! It is a great addition to a kitchen refrigerator. Since there are no exterior handles, the exterior has a very modern, sleek appearance and finger prints easily wipe off. The wifi feature is Lets me know the refrigerator is working well.
I would highly recommend purchasing this refrigerator.
I would highly recommend purchasing this refrigerator.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Tons of room and features
on July 24, 2022
Posted by: Mattox
from Arizona
[This review was collected as part of a promotion.] I am happy I bought this refrigerator. We got it for the double ice makers. Didn't necessarily need the craft ice, but the kids love it. The best thing is the easy setup and the space the fridge has. The downside unless you do constant ice plus, it really takes awhile for the ice to make.
Pros: Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com