Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(340 Reviews)
Open Ratings Snapshot
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product. 
(
94 out of 106
)
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Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Customer Rating
5 out of 5
5
Great features
on November 2, 2021
Posted by: Michael Mcaninch
from Saint Augustine Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been installed for only about two weeks and we love it. We love the craft ice feature and the fact that it is Wi-Fi and Bluetooth capable. We absolutely love it and would highly recommend it
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Service
on November 1, 2021
Posted by: krowland911
from Perry Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had trouble with my craft ice maker two weeks into purchase but all was handled by LG's excellent customer service.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great refrigerator but the craft ice maker leaks
on October 22, 2021
Posted by: Lorih5
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had the refrigerator for a little over 2 months. Everything about it is great! We went from a french door bottom freezer that I grew to hate with a passion as the years went by. The bottom freezer was ridiculous to organize and see food, the cooling kept going out if the food in the freezer wasn't arranged just so. So we decided to get rid of it and go back to a side by side. This one is cool. No finger prints, plenty of space, good lighting that I can see all the way to the bottom, no fancy anything really. Just a good, spacious refrigerator with everything you need without a whole lot of fuss. We loved the craft ice maker. We started with 3 but then decided to try 6 because the kids liked the ice balls for their water bottles. After a week or so, when we would pull the craft ice bin out, the ice balls would be there but frozen in a quarter inch of water. So something is leaking. Setting up a repair was easy online and are waiting for our appt next week. Hopefully it will be fixed and not a problem again. If the craft icemaker didn't leak, I would have given the refrigerator 5 stars!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Cool design and features
on October 17, 2021
Posted by: Fav7
from Louisiana
Verified Purchase:Yes
Have bought several LG products . As usual this one did not disappoint
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Plenty of Room
on September 30, 2021
Posted by: AVVJB
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator teo months ago when the compressor on our old refrigerator failed. With supply chain issues impacting inventory, we chose an LG product based upon desired features and availability. The LRSDS2706S turned out to be a great choice. As a side-by-side model it has plenty of room for refrigerated and frozen items. Shelving layout maximizes visibility; drawers are very spacious. The interior is well lit with LED lighting, tech features are great. The Craft Ice Maker has turned out to be one of our favorite features even though it was not a feature we initially considered important.
The only feature that's a little disappointing is the in-door ice dispenser. Ice tends to dispense in a wide pattern, landing outside the glass being filled. That happens even when the glass is held close to the dispenser.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great new features.
on September 23, 2021
Posted by: RDB1957
from Pearland TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received refrigerator 2 weeks ago. Got the dual ice makers. Craft ice cubes are really cool. The "door-in-door" is more useful than I thought it would be. Refrigerator is very quiet and the Print Proof Stainless Steel front is very attractive. Only issue is still slight plastic taste coming from water dispenser. Figured that will go away soon.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this fridge
on September 22, 2021
Posted by: Darla67
from Kountze, Tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and so happy I did. It is so roomy. the only thing i don't like is the water and ice gets easily pushed.
Pros: Style/Design, ease of use, Performance, Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features & larger than you would think
on September 13, 2021
Posted by: MJ00
from Kansas City
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this fridge! All the space in the door for the little things which would get “lost” on a shelf are now easier to find. With all the little stuff moved we seem to have more space for other bigger items. We are also loving the fact this freezer has two ice makers. The main one seems to make ice fast enough for our family. The craft ice feature is awesome as well. Overall we are very pleased with our ne refrigerator.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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