Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: morningglory
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We looked for a new LG refrigerator to match our LG gas stove and this was our favorite model
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: John 22
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are really happy with this fridge overall. Love that it makes craft ice balls though I do wish they were a little bigger. Overall great purchase and would definitely recommend.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JJ rod
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in September 2021 but ice maker is to noisy..
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 4, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mac3times
from Richmond, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for a couple of months now. Love it!!! Didn’t know I would enjoy the Craft ice so much. It is loud when it drops but so worth it. There is a little mat in the ice tray. You do get use to the sound. I like the ice in the door & water feature too. It sanitizes every hour. I did have to put a mat in front of the fridge because tiny pieces of ice do pop out when getting ice but not that big a deal. The fridge is wide enough to hold a Little Caesars pizza box. There are 2 drawers in the freezer. Very useful. The smudge proof doors are awesome! I like the door in door feature for drinks & condiments. It’s the main reason I went with this fridge. I just love this side by side. Plenty of room. I’m so glad I bought it. Worth the price.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BB504
from New Orleans, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this frig and it is so awesome. I was surprised by the depth. There are so many great features. This is the second LG frig I had to buy. The first lasted for 16 years and I still would have had it if Hurricane Ida didn't take it out. Love, love these products.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: BarbCCFL
from Cape Coral, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] What I love about the LRDSS2706S is the door-in-door feature. I have placed our breakfast fixings, snack foods, and drinks in this space and it is super convenient! I love just opening that little door to retrieve something quickly. I also like the "no-handles" style, it makes for a sleek, modern look. What I do not like is the slow pace of ice making, even with the ice plus mode on. We are home most days, live in a warm climate, and consume a lot of ice for cold drinks all day. The ice maker cannot keep up. I have resorted to supplementing with ice trays. Another thing, I wish the shelves had more options for arrangement. I need a short shelf space for a large pizza. I have added a wire shelf (like the ones used in cabinets) to create a mezzanine-type shelf. Overall, I really like the LRSDS2706S and recommend it as a great value.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jjh1956
from Lacombe. La.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this unit last month and I'm crazy over it, I'm an ice freek and enjoy the two ice makers, the Indoor unit makes small solid cubes that last for hours. And I just love the craft ice it is great in drinks and with the holidays coming I'm all ready stocking up. The door in door makes it so easy for us and my granddaughter to grab a water or drink without opening the big door loosing cold air. Thank you LG I love this item.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SacNick
Verified Purchase:Yes
[This review was collected as part of a promotion.] Freezer door doesn't seal, waiting for a replacement refrigerator.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 10, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com