Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.2
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
186
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
27
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Customer Rating
2
Craft icemaker breaks all the time
on April 15, 2024
Posted by: Kelly 6129
from Colorado Springs
This has been the worst fridge we have ever owned.
Pros: ease of use
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
on April 17, 2024
Posted by: Weeze
from Arizona
Drawer pulls are on the drawer bottoms, very difficult to open for disabled people. Not exactly thrilled with how you select ice & water.
Pros: Style/Design
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best fridge ever!
on April 20, 2024
Posted by: Thiendor
from Saint Louis, Missouri
[This review was collected as part of a promotion.] Beautiful fridge. The drawers have a lot of room and this has made finding and locating items in the freezer much easier. The UV on the water dispenser is also great. The look fits our kitchen perfect with all our other LG appliances. Craft ice is amazing, a serious conversation peice when having guests over.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Ice Machine
on April 22, 2024
Posted by: Jeri25
from Ft Worth, TX
I have had nothing but issues with model. All though purchase an extended warranty & as of today still waiting on a reply. Three weeks no ice.
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, April 29, 2024
Hey Jeri! We'd love to learn more about your experience. Please private message us with your contact information, model, and serial number, and let's see how we can help. ^Gaby
Written by a customer while visiting lg.com