Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: Tinker36
from Cypress,texas
Verified Purchase:Yes
Love love this lg fridge with craft ice it is awesome
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: waldotammy67
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the refrigerator of The Craft ice makers awesome the regular ice makers nice too it's Wi-Fi enabled so you can always tell it to turn on the ice maker and it's a good refrigerator what
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: CandyCane1
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] The UVnano dispenser is absolutely the best option on this fridge. I also love the craft ice. The design of the fridge is sleek and non-bulky, which is what I was looking for. The only negative I have found is the door within a door design. It is a good idea, but needs refinement. My door broke within two months of purchase. The only thing holding the viewing door is a small plastic piece. When this design flaw is fixed this will be a 5 star fridge. Even with this flaw I still love this fridge!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: rodwdylag
from Hazard, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this over 9 months go and it quit working within the first 4 months.
Pros: Quality
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lennie G
from Comfort, TX
Verified Purchase:Yes
We've had this fridge for about a month, and it doesn't show as many fingerprints as our former stainless fridge did. It's roomy and my husband loves the craft ice. So far, so good!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ang6
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The themerstat is not working and the temperature is 39. Been trying to get it fixed.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JMSbug
from Dallas NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the purchase of this refrigerator. It provides good storage space and wonderful extras. I love having to icemakers and I love the side by side. The finger resistant stainless has also been great
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bugs47
from Tampa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] My favorite feature of this frig is the door-in-door feature and the craft ice. It is my favorite out of all the refrigerators that I have ever used. Very quiet, also.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com