Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(340 Reviews)
Open Ratings Snapshot
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product. 
(
94 out of 106
)
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Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Customer Rating
5 out of 5
5
Best Design Ever
on January 31, 2022
Posted by: Stephen DW
from Moreno Valley, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this unit for a couple of months now. I was hesitant at first going back to a side by side, but LG has nailed it! Thought I would miss having handles....nope, now I don't even know why this no-handle design was never thought of before, pure genius. The convenience door is the best feature. I keep all of the things I need daily on the door, I'm in and out quickly and not losing cold air, saving energy and $$$. The dual ice maker is the bomb!! Never run out of ice and I use alot, it makes more than you can use in a day. The craft ice is just..... fun, had a party and all people could talk about was the round ice, who knew ice would be the talk of the party. LG has moved to the leader of the pack with this new design...well done LG!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works very well so far.
on January 31, 2022
Posted by: Soergy
from Dallas TX area
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a couple of months ago- ice feature w craft is nice- like the layout of shelf’s as well as door.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Love the kraft Ice.
on January 31, 2022
Posted by: Marley55
from Lewiston, Id.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this after we bought our new house. I love all the room in it, along with the UV light in the door for the water/Ice dispenser. The only problem we see, is the ice dispenser jams sometimes. I will just switch from cubed to crushed ice and that will unjam it. Other than that, we love our new LG fridge!
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
good so far
on January 27, 2022
Posted by: iambobo
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] very spacious. i can fit a lot of food in this fridge. the craft ice is very cool and useful. the water and ice dispenser works nicely as it should.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Enjoying it so far
on January 24, 2022
Posted by: AZ_Andy
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Internal valve for the water was off and a technician needed to come and fix it but other than that we are really enjoying the new fridge so far!
Pros: Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Bottom drawer in freezer
on January 24, 2022
Posted by: Kenneth price
from Spring l Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The glass tops are too fragile my wife closed one of the doors in the freezer the bottom drawer and a glass shattered
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Modern style.
on January 23, 2022
Posted by: charmizzy
from LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall right now it ‘s still working right and okay. I just purchased this recently so I am hoping it will last and will not give malfunction.I like the ice maker it’s great.Very spacious which is a plus.
Pros: Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great
on January 21, 2022
Posted by: FABB
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m happy I bought my LG Refrigerator. It’s great and so many ways to make ice and amaze family and friends.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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