Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: Jan03
from Dallas , texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a 20 year old LG refrigerator that had served its time. I replaced it with another LG refrigerator because I was so happy with the first one. The new fridge is great but the old one did have more features than the new one does. I wish the shelves were adjustable and I miss the setting being on the outside of the refrigerator as opposed to being inside the door. I also like the larger sized ice cubes that my previous LG fridge made. However, the craft ice feature on the new one is really cool.
Pros: Quality, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Gulfport,MS
Verified Purchase:Yes
Outstanding Performance and all around great product.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mugimo
from Provo, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last year and didn’t even realize all of the cool features even months later. I love the craft ice maker and the front flap door. I’m also happy to know it connects to Wi-Fi and I can get updates and stay informed.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Gulfport, MS
Verified Purchase:Yes
Bought an LG refrigerator which me and wife love; has two ice makers. It is very efficient and looks great. Can’t say enough about this product.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jhcalifornia
from Concord, CA
Verified Purchase:Yes
I bought 2 new LG side by side, one with door in door and the other just regular side by side. The door in door has an ice craft thing. WASTE of space. It also has a thing called UVNano light. It runs 10 minutes every hour. CAN"T shut it off. WASTE of energy. For the rest of this review, When I refer to the issues, it includes BOTH refrigerators. The ice dispensers don't just make cubes, they spit slivers of ice from the top of the dispenser which just cannot be contained and go all over the floor. The area below the dispenser is flat and even it a cube or sliver hit there they bounce onto the floor. The draws are flimsy and you have to reach below the draw to open it. Very inconvenient. For the bottom draw, that means having to reach almost to the floor to open it. Back and knee issues so that is a problem for me. I had a door in door LG side by side and except for the fact that the compressor went out twice, I did like it. Was leery about getting another one because of compressor issues but bought it anyway. I am VERY disappointed with the new ones.
Quality
2
Features
2
Value
3
Response from lg.comBy Ian, LG Social Media, July 28, 2023
Hi! We're disheartened to hear that your new refrigerators aren't living up to your expectations, and we're here to reassure you that our appliance development team utilizes feedback just like yours to see how we can help more in the kitchen, so thank you! ^Ian
Written by a customer while visiting lg.com
Posted by: Kevin Lindsey
from Tillamook oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge ease of ice machine, front door awesome bye
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LJMDMM
from Peoria, IL
Verified Purchase:Yes
We purchased this LG Door in Door refrigerator and are totally pleased. Love the Door in Door feature! The water/ice maker is awesome! Love the different kinds of ice options also. Additionally it is so quiet you do not know it is running! We highly recommend this LG product!
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: John finch
from Mechanicsville , Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Local refrigeration company did excellent job replacing craft ice maker under warranty.
Pros: Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com