Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: Paul at home
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent refrigerator, very quiet, the smudge proof finish is a plush for keeping it clean. Gives plenty of ice for our family and lots of Rome in the refrigerator. Will recommend this refrigerator to anyone
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Didn't know what we've been missing until now.
on February 17, 2022
Posted by: Stely
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The design of the LG side by side, door in door refrigerator is functional, and sleek with a subtle look. In the past all of our refrigerators have had handles which we originally thought would be an adjustment but it didn't take long to get use to it at all. Without the handles it almost seems to give a cleaner appearance as though there is more space with a modern design. The color of the water/ice dispenser surround is similar to the stainless which blends in.
Aside from the deep roomy shelves, crushed, whole and craft ice/water, the door in door the feature is used often. It's too early to see energy benefits yet, however it makes sense that there would be some savings in lessening the need to access everything. We chose the side by side because we found that we could view everything at a quick glance, lessening waste and over/re-buying food. Wi-fi is available, however this was not a "game-changer" for us in our research before the purchase.
Very pleased with our LG refrigerator.
Aside from the deep roomy shelves, crushed, whole and craft ice/water, the door in door the feature is used often. It's too early to see energy benefits yet, however it makes sense that there would be some savings in lessening the need to access everything. We chose the side by side because we found that we could view everything at a quick glance, lessening waste and over/re-buying food. Wi-fi is available, however this was not a "game-changer" for us in our research before the purchase.
Very pleased with our LG refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tracy80
from upstate NY
Verified Purchase:Yes
We had this product delivered the first week of January, and discovered the product has a defective door which does not seal. It is very beautiful, but it is still sitting in the middle of our kitchen floor, we are having trouble getting it fixed.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Jennifer, Social Media, February 22, 2022
Let us help you with that Tracy. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can try to expedite a resolution for you. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: AshleySaval
from Tampa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the fridge, the freezer seems to be lacking some space and the ice maker has leaked since the day I bought it, which is very frustrating. Love the craft ice maker!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
2
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, February 11, 2022
Let us help you with that Ashley! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: MMart
from Dallas Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding stylish finish (black stainless steel). Great look, ample room, love the icemaker on door, and the craft Ice feature, and the door-in door access (find our self's using it all the time).
ALL in ALL, Gotta love it !!
ALL in ALL, Gotta love it !!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jiminps
from Palm Springs, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't know how LG did it - this refrigerator is the same exterior dimensions of my former one, but its 3.5 cubic feet BIGGER on the insides. Talk about quiet - it is almost silent. The door-in-door feature is what sold me on the unit, and it truly is wonderful to have my most used items within an easy reach without opening up the full door. The UVnano feature is an unexpected feature as it disinfects the water system with UV light. I didn't think I'd find much of a use for the Craft Ice, but have since fallen in love with them. One perfectly spherical piece of ice fits a cocktail glass perfectly - and an instant conversation starter.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Clean Aesthetic, Fancy Ice, Easy Access, UV Filter
on February 5, 2022
Posted by: DurangoDilla
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I wanted a modern looking fridge that had the cool easy access door. The water filter was a big deal for us, so the UV filter was a nice addition. We have used the craft ice maker and it’s a fun way to impress guests. It’s so much easier than the silicone mold ice spheres. For the price and the aesthetic, we’re both very happy with this LG fridge.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kellie1960
from Decatur, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] They installed my new refrigerator about 3 weeks ago. I went back to a side by side and I love it. So much room inside!
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com