Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: Hi Dah
from Houston, TX
Verified Purchase:Yes
I really like this refrigerator. Of course it keep food cold - but it's more than that. The door shelves are wide, the shelves are sturdy. I feel like the design maximizes the actual places you can store food. Of course I love the craft ice maker which was the winner for me.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LJ10
from Wayne, OH
Verified Purchase:Yes
We debated if we wanted to go with a side-by-side to avoid the big freezer drawer where items can get lost in the bottom. It was an excellent choice. We are finding items much easier and find that there is ample room in both the refrigerated and freezer side.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Lpflug
from Youngstown ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our fridge! We have had it installed for about 6 months and really love the craft ice for our party drinks! It’s beautiful in our kitchen. You can organize really easily and the condiment door was easiy to get used too!
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: specialady04
from Summerville, SC
Verified Purchase:Yes
I bought refrigerator 6 months ago. I love that it lets me know that refrigerator is not closed completely with a sound.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: cathal mc greal
from darien CT
Verified Purchase:Yes
I am very un happy the door is spreading apart and the bins in the door are facing off
I called and they could not do anything
I called and they could not do anything
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Synde13
from DFW TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great refrigerator, and we love the door-in-door feature, BUT be sure you buy the extended warranty!!! Almost 1 year in and the latch for the dr-in-dr broke - no way to just repair the latch, they had to replace the ENTIRE REF DOOR! THE Designer Ice Maker (love the ice balls) broke and had to be replaced also. Even so, we really like this refrigerator and would buy it again.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lee449
from Lafayette, LA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The water and ice taste odd after several weeks, followed instruction after installation. The drawer pulls low down (at bottom) and hard to reach if you have a bad back. The doors slam shut so you have to hold them when closing. No egg trey or butter dish/compartment.Ice sometimes hangs up in dispenser
Pros: Performance
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Chris Guarino
from Amesbury, MA
Verified Purchase:Yes
I got this fridge in June 2022. Its a great fridge. The craft ice maker is really a cool feature and so is the door that can be opened to simply get some items on the door. The one negative I have is the top shelf of the door kets falling off and wouldnt stay properly so we removed it to simply have a lower shelf that now provides more room to put a bigger drink container. Overall, a great fridge.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com