Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Customer Rating
5
Great, Spacious Refrigerator
on July 4, 2024
Posted by: cr244
from Atlanta. GA
[This review was collected as part of a promotion.] Replaced an older refrigerator and very happy with this purchase. It is spacious, quiet, and has an upper door to quickly access milk, sodas, etc. without having to open the entire door. I like the seamless design: the lack of handles takes a bit of getting used to but now really love it.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great Features!
on July 1, 2024
Posted by: Jaci Judd
[This review was collected as part of a promotion.] So far, so good! Everything works as it should and there is plenty of space for all your foods.
Written by a customer while visiting lg.com
Customer Rating
1
Nothing But Issues
on June 28, 2024
Posted by: AshleySaval
from Tampa, FL
[This review was collected as part of a promotion.] I've had this fridge for about a year an a half now. I've had the craft ice machine break twice and the piece of plastic that holds the door closed break. Do yourself a favor and buy a different brand of fridge. The craft ice balls aren't worth the repairs that cost more than the entire fridge cost.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 28, 2024
Hi, there. We appreciate you leaving us a review on your LG Refrigerator (LRSDS2706S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Love this refrigerator and all its features
on June 21, 2024
Posted by: morningglory
We were looking for a new refrigerator.
We had been making craft ice in molds.
So much easier have the craft ice maker.
We have had to reset the arm that goes down to know when it needs more ice balls.
We had been making craft ice in molds.
So much easier have the craft ice maker.
We have had to reset the arm that goes down to know when it needs more ice balls.
Written by a customer while visiting lg.com
Customer Rating
5
(2) Ice Makers and they both work great.
on June 8, 2024
Posted by: Kerry No1
from Lincoln, NE
[This review was collected as part of a promotion.] We bought this LG refrigerator 14 months ago and couldn't be any happier. Our previous refrigerator was a very popular brand that did'nt have a clue how to design a reliable ice maker. They replaced (2) in the first 5 months and we replaced the last one at our cost, which lasted (3) months. We used ice trays for the next (2) years, then bought the LG
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tomcat South
from Herrin, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the extra door in the door & the water & ice dispenser is so convenient! Very satisfied!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
There is no great features. My pop cannot fit insi
on May 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] No, I am not happy with it. I am a soda drinker or a pop drinker inside the refrigerator. The shelf is not big enough to hold soda bottle 2 L you can’t put 2 L on the door because they get flat vegetable, but I do buy a lot of pop and I did not think about that. None of my pop can fit in the middle of the refrigerator and I do not put on the doors.
Response from lg.comBy LG, June 3, 2024
We're sorry to hear about your experience with our refrigerator. We appreciate your feedback and will consider it for future improvements. We aim to provide products that meet our customer's needs, and your input is invaluable in helping us achieve that goal. If you need more help, please don't hesitate to send us a direct message @LGUSSupport on social media. ^Con
Written by a customer while visiting lg.com
Posted by: Johns fridge
from Sarah Mississippi
Verified Purchase:Yes
So far we absolutely love everything about this product.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com