Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: CapeCodMike1
from Buzzards Bay, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] At 62 years old, I've owned various fridges over the years, mainly from 2 well known manufacturers. This is my first LG fridge, and I must say that I am impressed. I've had comments on how nice it looks, as well as it's features. I haven't had a Side-By-Side in 10 years, having been swayed into trying a French Door model previously; but I immediately remembered how much I liked the Side-By-Side, and LG made an effort to improve on that style experience. In the freezer, there are two ice makers, the traditional ice in the door, with a removable bin and both whole and crushed ice options, and the popular craft ice maker inside, which makes balls of ice. My daughters think that's SO neat. There's PLENTY of storage space, as well as 2 roomy drawers at the bottom. The refrigerator side has even more space, including the 2 drawers at the bottom. The water filter cartridge is easily accessible at the top right of the refrigerator, as opposed to other manufacturers having them inconveniently located at the very bottom outside of the fridge. It also has a chime that sounds if you keep the door open for too long - Or if the door does not get shut all of the way. One of my absolute favorite features of this model is the ingenious Door-In-Door on the refrigerator side. You have the option of opening the full length door, or the top half has a smaller Door-In-Door feature that lets you access frequently used items that you keep stored on the inside door bins. This saves on costs by keeping the fridge as cool as possible when grabbing items. As a side note, depending on what you put there, you can also reach in further and grab items that are on the top shelves. This model also connects to Wi-Fi, which makes it a Smart Fridge, with features and settings, as well as notifications, configurable through an app on your phone or tablet. It also learns your routines, and will adjust itself accordingly for optimal operation. Like I said at the start, I'm both impressed and very happy with this LG fridge, and I hope to get many years of use from it.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: OKNana
from Edmond, Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this when I relocated from Tx to OK. I love the size, it cools really fast and has lots of room inside.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EJRomine
from Union Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our new refrigerator for a little over 2 months, love the sleek look! Don’t even miss the handles. We did have some trouble with the ice maker freezing up, seems to be fine now. The fourth time it froze the ice bucket fell out of it’s proper place and shattered the bottom shelf in the freezer. Still need to call and replace it. If you are looking for a large refrigerator this is it!!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gb79
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this fridge. It is better than any fridge I have had. Like all fridges, there are food and bad. I would like a little more room in freezer and a meat drawer. But. Craft ice is great and mini door works well. Just set up Wi-Fi. Hoping that works.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: tippo
from berwyn il
Verified Purchase:Yes
[This review was collected as part of a promotion.] we got this refrigerator in December. we are glad to have bought this one ,as it has everything we need .ample space, craft ice maker and easy to use control panel.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Minimax
from Kansas City area
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge is perfect for me! It's very quiet, has a convenient small door to access shelf items and makes cute ice balls to dress up any cold drink. Also, the filtered water tastes amazing!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Shelly99
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this refrigerator for about two weeks. Love the craft ice, didn’t think I would like it but love it ! Have had LG before.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RandJM
from Versailles KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had another brand french door refrigerator which stopped making ice. This gave us a chance to shop for a side-by-side because of the full left side freezer. The LG is great!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com