Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Posted by: 5Spooky3
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to clean works great extremely quiet all I have ever heard is the ice falling into the bin
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: The Wilsons
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our new LG refrigerator for our new home, and it is simply as perfect as an appliance can be! The half door on the refrigerator side is a terrific way to access drinks and condiments quickly. The entire unit is well planned and roomy inside. The crisper drawers and shelves are ideally placed. The freezer side is equally well designed, and the options for cubed, crushed, and craft ice are wonderful! We are big fans of all of LG’s products, have enjoyed top-quality performance from all of them we have owned, and will be LG customers for life. They are simply the best!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brigmark
from San Jose, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator to replace the one that we had to get as Covid started and supplies were limited. This refrigerator is 1 million times better than the one we had the icemaker is really cool for craft ice the other ice cubes are the perfect size. The water dispenser in ice dispenser are really great with cold water I know that sounds strange but we didn’t have it before it was luke warm yuck. The drawers slide open and closed so smoothly. It is quieter than others we’ve had. Customer service could not have been more accommodating and helpful with multiple ways for us to get information to them and from them. We also have called the team that has all of the knowledge about each of the appliances and their features and functions and we have gotten all of our answers from them they are very very knowledgeable and helpful. We could not be happier!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pennsylvanian
from North Wales, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator in April and are delighted with our purchase. The interior of both the freezer and refrigerator is very spacious and well organized. Since there is no cheese or butter compartment, I purchased small plastic containers which actually use the space more efficiently. Our refrigerator has the door in door option, which we use a lot, keeping drinks, condiments, salad dressing, and other small items that would get lost in the refrigerator, with easy access. This feature also saves on energy since the large door which allows a lot of the refrigerated air to escape when opened, is not opened frequently. The drawers in both refrigerator and freezer are very spacious. The water and ice dispenser on the freezer door is well designed allowing adequate space for large water bottles. Love the craft ice feature! It is a great addition to a kitchen refrigerator. Since there are no exterior handles, the exterior has a very modern, sleek appearance and finger prints easily wipe off. The wifi feature is Lets me know the refrigerator is working well.
I would highly recommend purchasing this refrigerator.
I would highly recommend purchasing this refrigerator.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JDEsq
from Scottsboro, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this frig. for about a month now and we love it. The room is great and we finally have an ice maker that makes more than one cube a day. The craft ice is nice for your yeti cup or a whiskey glass. The one thing that takes some getting used to is that all the drawers have bottom pulls. It is an unnatural feel to reach below the draw to open.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Side by side lg
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a lg side by side 11 months ago and had trouble with the craft icemaker. Lg replaced it with no problems. Works great now.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Pros and Cons
on July 9, 2022
Posted by: Gearhead48
from Ohio
Pros: Very quiet, works excellent, looks good, fast ice, craft ice option.
Cons: Lack of compartments in refrigerator (no butter, eggs, meat or any other flip ups.) The pulls on the lower bins are on the bottom... very stupid!
The WiFi is not very useful: you can only change temperatures, but can't read the actual temperature. You can't turn the ice makers on and off remotely, only the amount of ice. The WiFi will not come back on if you have a power interruption.
Cons: Lack of compartments in refrigerator (no butter, eggs, meat or any other flip ups.) The pulls on the lower bins are on the bottom... very stupid!
The WiFi is not very useful: you can only change temperatures, but can't read the actual temperature. You can't turn the ice makers on and off remotely, only the amount of ice. The WiFi will not come back on if you have a power interruption.
Pros: Quality, Performance
Quality
5
Features
4
Written by a customer while visiting lg.com
Posted by: McCoys
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought an LG side-by-side fridge from Conn's about a month ago and really like it. It has 2 ice makers, one for custom ice balls for cocktails...putting that to good use this scorching summer! The fridge door has a smaller door built in to access frequently used items without opening the whole door but things don't stay real cold there, my only complaint. We just make sure that what we put in the door is okay with being less cold.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com