Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: Gigi72
from Newnan, GA
Verified Purchase:Yes
I bought this refrigerator about 3 weeks ago and so far I am extreme pleased with it. This is my first LG refrigerator. I have owned a LG dishwasher in the past and it worked well and had great features. What drew me to this appliance was it sleek modern look and handless doors. It works great in small walkway spaces plus keeps little ones from accessing without parental supervision. I love the easy access door on the front. It makes it quick and easy to grab items such as milk, creamer, and condiments. The features that the jury is still out on is the amount of drawers available in the frig. There are only 2 so I currently use one for lunchmeat and cheese and the other for veggies. They are quite spacious so I haven't had the need for a third yet. Also, not sure yet about the outside water and ice dispenser. It works great just different then other models have. Overall the appliances is awesome and I couldn't be happier with my purchase. I don't think you could go wrong with this model or brand.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: txkngfish
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator to replace one that I had for over 20 years. Liked the room and setup that it has. Can open and get a coke without opening the frig. Keeps everything cold and ice maker and ice water is nice. Well worth the purchase
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tar324
from Hickory, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy with my new LG refrigerator. I love the craft ice maker and the door ice/water dispenser. The half door that opens on the refrigerator side is really helpful in getting things out of the door shelving. I would highly recommend this refrigerator to anyone.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This is the BEST refrigerator I've ever owned
on August 25, 2022
Posted by: CoolRanch Texas
from Austin, TX
Verified Purchase:Yes
My wife an I love this refrigerator! It's spacious, quiet, and well organized. The round ice cubes are awesome. I've never had the door-in-door feature and we use it all the time to get drinks and condiments without letting all the cold air escape.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Thinrine
from Fairmont, WV
Verified Purchase:Yes
My old refrigerator was a single door that bumped into my island counter. It failed to cool 3 times. The LG is wonderful. Love the craft ice an ease of operation, especially the door in door feature.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GreggP
from ID
Verified Purchase:Yes
The refrigerator has been good although we have had it a limited time. Love the dual ice makers. Also app to monitor and control frig works well.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Pete61
from Southport
Verified Purchase:Yes
So far we have had it for a month, the ice maker is no longer working and the secondary refrigerator door is leaking air and sweating like crazy. Not Impressed with the quality or workmanship so far. Need service asap
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, September 6, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Ice makers not working
from Chantilly VA
Verified Purchase:Yes
Ice makers not working but for some reason, no serial number is on or in refrigerator so service to be done is questionable??? To date
Quality
3
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, September 6, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com