Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
71
3 Stars
20
2 Stars
16
1 Star
33
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice - Stainless Steel
Customer Rating
1
There is no great features. My pop cannot fit insi
on May 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] No, I am not happy with it. I am a soda drinker or a pop drinker inside the refrigerator. The shelf is not big enough to hold soda bottle 2 L you can’t put 2 L on the door because they get flat vegetable, but I do buy a lot of pop and I did not think about that. None of my pop can fit in the middle of the refrigerator and I do not put on the doors.
Response from lg.comBy LG, June 3, 2024
We're sorry to hear about your experience with our refrigerator. We appreciate your feedback and will consider it for future improvements. We aim to provide products that meet our customer's needs, and your input is invaluable in helping us achieve that goal. If you need more help, please don't hesitate to send us a direct message @LGUSSupport on social media. ^Con
Written by a customer while visiting lg.com
Posted by: 40051
from New Haven Kentucky
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have never had a LG appliances but I thought I would try this because I like the looks of it! I have only had it about a month and so far so good!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nawhite777
from SPRINGFIELD MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2 months ago and other than the glass shelf design it has been my ultimate refrigerator.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on March 31, 2022
Posted by: Ana123
from Hiram Ga
I bought this refrigerator on Mar 30. It was delivered and what was to be a matte black stainless steel (no shine) it is not black stainless steel. Magnets WILL NOT stick to the front. It’s like it made of plastic. Does not match the matte black stainless steel dishwasher I purchased a couple of years ago. Both are LG appliances.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 1, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: sc413
from Buckeye, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this in March 2022 and have been quite pleased thus far. Having a unit measuring display and measured filling feature would have made this item better.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
My family is really liking the 2 ice makers.
on December 15, 2022
Posted by: boothlake
from Gurnee, IL.
Verified Purchase:Yes
I bought this refridgerator a few weeks ago and so far it's been working great. Our older refridgerator didn't have an icemaker so I didn't think we needed one, let alone two. But we're all enjoying both the regular ice maker and the craft ice maker.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Onwner
on September 23, 2024
Posted by: Duc24
Recommendation of Maintenance still not solve my water leak from the dispenser
Response from lg.comBy true, LG Digital Care Team, September 27, 2024
Hey there! If you're experiencing water leaks from the dispenser, it might be due to high or low water pressure. You should ideally be able to dispense 8oz of water in 8 seconds. If you're getting more than 8 oz, the pressure is too high and can lead to leaks and ice clumping. If you're getting less than 8oz, the pressure is too low, which can slow down the icemaker. For more troubleshooting steps, you can visit http://spr.ly/6420o0C0e. And if you have any other questions or concerns, feel free to reach out on social media at @LGUSSupport. ~Ivy
Written by a customer while visiting lg.com
Posted by: Jochse
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator after looking for 7 months. Love the modern clean lines . The door in door feature is very handy for those items we use frequently . The UV water system gives piece of mind that we won’t have bacteria or viruses growing in the water. The only feature we could live without is the craft ice. Not that it is bad we just really have no need for it. We are very happy we bought this model.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com