Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(340 Reviews)
Open Ratings Snapshot
Rating breakdown 340 reviews
5 Stars
198
4 Stars
71
3 Stars
21
2 Stars
17
1 Star
33
89%of customers recommend this product. 
(
94 out of 106
)
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Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Stainless Steel
Customer Rating
5 out of 5
5
Great function, great size…
on July 18, 2023
Posted by: Jimmerz98
from Pittsburgh, PA
Verified Purchase:Yes
I’ve had this refrigerator for over a month now and I’m glad i went with this side by side style. I like it much better than the French door style i used to have. The craft ice feature is pretty cool.
Pros: ease of use, Quality, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Very roomy, Craft ice cool
on July 15, 2023
Posted by: CLP2000
from Overland Park
Verified Purchase:Yes
Bought it 6 months ago to replace old fridge and thankfully just fit into our space. Very roomy, craft ice nice! Didn't come with any bins so I had to order those, it dings if you leave the door open too long and can't turn that off, don't care for that. The installers also didn't balance the doors so the door closes on me every time I open it. LG sent a repairmen as we bought the warranty and he said he doesn't do that.
Pros: Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent Refrigerator
on July 13, 2023
Posted by: Anonymous
from Gulfport, MS
Verified Purchase:Yes
Bought an LG refrigerator which me and wife love; has two ice makers. It is very efficient and looks great. Can’t say enough about this product.
Pros: ease of use, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Only the best for me
on July 12, 2023
Posted by: Mugimo
from Provo, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last year and didn’t even realize all of the cool features even months later. I love the craft ice maker and the front flap door. I’m also happy to know it connects to Wi-Fi and I can get updates and stay informed.
Pros: Style/Design, Features/Settings
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Love LG refrigerators
on July 8, 2023
Posted by: Jan03
from Dallas , texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a 20 year old LG refrigerator that had served its time. I replaced it with another LG refrigerator because I was so happy with the first one. The new fridge is great but the old one did have more features than the new one does. I wish the shelves were adjustable and I miss the setting being on the outside of the refrigerator as opposed to being inside the door. I also like the larger sized ice cubes that my previous LG fridge made. However, the craft ice feature on the new one is really cool.
Pros: Quality, Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A great Product
on July 8, 2023
Posted by: Anonymous
from Gulfport,MS
Verified Purchase:Yes
Outstanding Performance and all around great product.
Pros: ease of use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best Refrigerator
on July 8, 2023
Posted by: jkj01
from Grafton, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had this refrigerator for one week and I love it! It’s perfect for my husband and I. Our preference has always been a side-by-side. The storage and the ease of use is exactly what we wanted. I do a lot of cooking and like to have everything I need to use for a 1-2 week time period and it has more than enough room for the food. Lots of shelving on the door as well. I especially like the half door feature that allows us get what we need from the side door without opening up the whole fridge. The freezer has plenty of space, particularly with the ice maker on the door. The craft ice maker is a bonus for us and are happy that we have this feature as it is great when making cocktails. If you are shopping for a new refrigerator, take a look at this LG refrigerator. You will not be disappointed.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features
on June 27, 2023
Posted by: Robintro
from Sanford florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased fridge over a year ago. Only issue was ice maker but LG replaced it for free. No problems otherwise. Love it!
Pros: ease of use, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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