Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Average customer rating
4.7
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
322
4 Stars
70
3 Stars
7
2 Stars
2
1 Star
7
97%of customers recommend this product.
(
303 out of
313)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Posted by: Zee Ash
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] What I like:
1) Screen size is perfect, not too big and not too small.
2) Dimensions of the laptop are great, nice and compact. It looks sleek but the specs pack a punch.
3) Material and construction of the computer seems sturdy. The keys feel great when you type - not flimsy or cheap - its a nice crisp feeling when you press each key.
4) Webcam privacy slide - I dont have to put a sticky note over the webcam anymore, this laptop comes with a built in slider that covers up the webcam.
1) Screen size is perfect, not too big and not too small.
2) Dimensions of the laptop are great, nice and compact. It looks sleek but the specs pack a punch.
3) Material and construction of the computer seems sturdy. The keys feel great when you type - not flimsy or cheap - its a nice crisp feeling when you press each key.
4) Webcam privacy slide - I dont have to put a sticky note over the webcam anymore, this laptop comes with a built in slider that covers up the webcam.
What disappointed me:
1) Speakers - Although the laptop is equipped with Dolby Atmos - I find that the speakers make a crackling or popping noise randomly - for example, when certain webpages are loaded up. This is the second laptop i've replaced that had this problem - doing a quick search online shows that this is a common defect. For me, the speakers are an important feature since I do many of my webex/zoom calls using my laptop sound instead of wearing a headset. I think that after spending over $2k I should get a perfect laptop and in this case this defect makes it fall short.
1) Speakers - Although the laptop is equipped with Dolby Atmos - I find that the speakers make a crackling or popping noise randomly - for example, when certain webpages are loaded up. This is the second laptop i've replaced that had this problem - doing a quick search online shows that this is a common defect. For me, the speakers are an important feature since I do many of my webex/zoom calls using my laptop sound instead of wearing a headset. I think that after spending over $2k I should get a perfect laptop and in this case this defect makes it fall short.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NMKK
from Vancouver
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best leptop on the planet. The screen the process speed the feel of solid. Amazing
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kevin5456
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great speed. Light weight. Good value for the price.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 18, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Alex Hynes
from Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Upgrading my X1 Carbon Gen 5, I was already sold on the ports, weight, and keyboard I've come to expect. The addition of Windows Hello is a surprisingly nice quality-of-life change, the speakers are much improved, and the trackpad is a step up from the older one. The matte display lives up to expectations garnered from the 16:10 aspect ratio, but doesn't blow them away - the same can be said for the 720 p camera, which, while better than the Gen 5, seems like an easy place for improvement.
However, using the two side-by-side, what surprises me more than anything is the heat. The Gen 9 has phenomenal heat management, staying cool to the touch in all but the most intensive (gaming only, to date) use cases. If this is going to literally be lap-top, you can't go wrong with the X1 Carbon Gen 9.
Written by a customer while visiting lenovo.com
Posted by: M Bains
from Vancouver, B.C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Brought the ThinkPad X1 after purchasing my first ThinkPad in 2019 and loved it. It is light and functional. The battery is long lasting but for me, i am able to carry it around with ease.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Phil H
from Calgary, AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this computer for work. I wholeheartedly recommend this on the basis of a long battery life, great keyboard, and very light.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Great worktool
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lenovo products have always been exceptional.The x1 continues with this trend
Written by a customer while visiting lenovo.com
Posted by: Matt_Servex
from Quebec
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good laptop, slim and light and very good keyboard!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com