Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Average customer rating
4.7 out of 5
4.7
(408 Reviews)
Open Ratings Snapshot
Rating breakdown 408 reviews
5 Stars
322
4 Stars
70
3 Stars
7
2 Stars
2
1 Star
7
97%of customers recommend this product. 
(
303 out of 313
)
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Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Customer Rating
5 out of 5
5
Super fast
on June 4, 2021
Posted by: J Desmond
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine! Very fast and I love the matte screen.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
I would buy again
on June 5, 2021
Posted by: Baker
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s fast, light weight and trigger happy, aka mouse is a little sensitive. As my computer tech guy says, you can’t go wrong with a Think Pad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Love it!
on June 8, 2021
Posted by: Friedrich
from Quebec City, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using this X1C9 for two days and so far, and I am very pleased with it. The trackpad is the smoothest I have ever used, significantly smoother than my last 2 laptops (MBPs). It is much smaller, I'd say 3.5 times smaller than what I am used to but after using it I realized that I never use the whole trackpad; I just use a small zone in it so I haven't felt any impact from the much smaller surface. I love the 4K screen, it looks great and is on par with other HiDPI I have used in terms of glossiness. The unit came with Windows but I have not used it and installed Ubuntu 20.04 right away which was flawless. I expected to have to boot some kind of custom utility to update the BIOS and was stunned at the fact that you can do it right from the Ubuntu Software application (reboot is required of course)! Everything worked first try: bluetooth, fingerprint, webcam, plugging external screen, etc. Also, the fans are super quiet.
Now, of course, there are also some downsides. What I was most disappointed about is that the unit came with a bulky power adapter instead of the slim one that I saw in the youtube reviews. That was a big let down for me. The trackpad is the smoothest thing but I wish it was haptic instead of the more dated hinge design as clicking near the top is much harder than the bottom. The surface is such that oil from your hands is very visible on it. I'm not a fan of the placement of the PgUp and PgDn keys but I'll probably get used to it. Lastly, the time you have to hold the power button for a hard shutdown is a little long (10 seconds?) but as you can see I'm really searching hard to find downsides.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great machine
on June 8, 2021
Posted by: AS__
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great machine that comes in at $2K CAD after taxes.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love it. X1 fans for 8 years now
on June 10, 2021
Posted by: Olivia H
from Toronto ON
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second X1 Carbon. I used my last one for 8 years and it’s still running. I had to give it up because of the battery life. I love my new X1 so far, high resolution, speedy starting and light-weight.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Very happy
on June 10, 2021
Posted by: Ryan1981
from Bobcaygeon, Ontario
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this purchase. Quick delivery, computer is effective for my purposes
I would recommend this to a friend!
Response from lenovo.comBy Adrian_LenovoCustomer ServiceJune 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fast, easy to use. The whole package.
on June 11, 2021
Posted by: JG04
from Kitchener ON
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, easy to use. The whole package. Do not regret my decision what so ever.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
WOW- LOVE IT!!!
on June 14, 2021
Posted by: H Wahl
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] lightweight, fast, smooth. everything I was looking for
I would recommend this to a friend!
Response from lenovo.comBy Adrian_LenovoCustomer ServiceJune 14, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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