Customer reviews from intexcorp.com
Intex - Above Ground Swimming Pool Automatic Vacuum Cleaner - Gray
Average customer rating
2.9
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
5
4 Stars
3
3 Stars
3
2 Stars
3
1 Star
6
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Intex - Above Ground Swimming Pool Automatic Vacuum Cleaner - Gray
Customer Rating
1
Auto Cleaner
on July 31, 2022
Posted by: Anonymous
Has not worked at all, the micro screen is too large to get a thread going on the threaded strainer connector. Tried everything, the vacuum won't move at all.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Best accessory I ever bought!
on May 19, 2024
Posted by: Yassar
from Rio Rancho, NM
Gender:Male
I bought this 2 years ago, its works great and have been keeping my pool ground clean, you need a strong pump (I have an intex krystal clear sand filter 3000 gph), but people don't do their research before buying, and that's why they say it doesn't work.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, July 10, 2024
Thank you for your fantastic feedback! We're thrilled to hear that the pool accessory has been such a valuable addition to your setup. Your insight about pairing it with a strong pump is very helpful for others considering a purchase. We appreciate your recommendation and are here to assist with any future pool needs. Enjoy your clean pool!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Awful
on July 17, 2024
Posted by: brad
Biggest waste of money possible. wish there was negative ratings possible, it doesn't even deserve a star. If you have any wrinkles in the bottom of your pool DO NOT BUY this thing. It will get stuck and not cover the whole pool. The filter is great actually captures algae, but if if you have enough debris for it to be visible it will be enough to fill the filter quickly and then it just cant go anymore. So frequent cleaning of the filter. It does not climb the sides as advertised. You have to baby sit this thing to try to encourage it to cover the pool. It randomly stops in the middle of the pool and changes direction, so then the propulsion just scatters and stirs up the remaining debris, so that if it does get to what was the dirty area all the dirt is floating around in the water and doesn't get vacuumed. Its actually very good at stirring up the dirt and not vacuuming your pool. Awful, stupidest thing I have ever bought.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 23, 2024
I'm really sorry to hear about your experience. It’s clear that our product didn’t meet your expectations, and we apologize for the inconvenience. For assistance and to resolve these issues, please contact our service center via chat at intexcorp.com or call 310-549-8235. We appreciate your feedback and hope to improve your experience with us.
Written by a customer while visiting intexcorp.com
Posted by: Franco
from Wilmington NC
Gender:Male
Verified Purchase:Yes
I love the vacuum it does make my life easier but wish it attached easier.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 16, 2024
Thank you for your positive feedback! We're glad to hear the vacuum is making your life easier. We appreciate your input on the attachment process and will consider it for future improvements.
Written by a customer while visiting intexcorp.com