Customer reviews from Scotts
Scotts - Turf Builder Thick'R Lawn Sun & Shade, 12 lb - Black
Average customer rating
3.9
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
283
4 Stars
36
3 Stars
22
2 Stars
24
1 Star
92
94%of customers recommend this product.
(
60 out of
64)
Customer Reviews for Scotts - Turf Builder Thick'R Lawn Sun & Shade, 12 lb - Black
Customer Rating
3
Not Enough
on April 29, 2020
Posted by: JasonJasonJ
from Seattle, WA
Using a drop spreader set to 18 and I only got maybe got 500 sf out of it. Should have got coverage for 1,200. Something is off, and it not me.
Response from ScottsBy Agent, Consumer Services, June 11, 2020
We apologize that you were not thoroughly satisfied with Scotts Triple Action Thick'R Lawn Sun & Shade. We would be interested in speaking with you in further detail so that we can both extend to you our guarantee as well as learn more about this issue to make a more complete report to our Quality Assurance Department. If you are willing, please contact us at http://tinyurl.com/mds8zo5 so that we can rectify this for you.
Written by a customer while visiting Scotts
Customer Rating
1
It’s a waste of money
on May 13, 2020
Posted by: Never again
from Lower MichiganNever again
I bought this over a month ago applied at three times in the front yard alone and it still has barely grown. Water a couple times a day or as needed.
Response from ScottsBy Agent , Consumer Service, June 23, 2020
We apologize that you were not thoroughly satisfied with the Scotts Turf Builder Thick'R Lawn Sun & Shade. Germination time is based on the conditions of soil and the constant amount of moisture. We want you to be confident in our products; therefore, we offer a product guarantee. To receive more details about this, please contact us at https://tinyurl.com/y8nvfsca.
Written by a customer while visiting Scotts
Customer Rating
1
Horrible
on May 15, 2020
Posted by: petcarl24
from williamsport pa
bought their grass seed, followed all instrctions and 4 weeks later nothing-waste of money
Response from ScottsBy Agent, Consumer Service, June 24, 2020
We are sorry to hear of the issues you encountered with Scotts Turf Builder Thick'R Lawn Sun & Shade. The best temperatures for this grass seed are when consistently in the 65-80 degree F range for germination. Cold weather does not hurt the seed, but will delay germination. If you are still unhappy with the product, you can reach us at https://tinyurl.com/y8nvfsca to discuss our product guarantee.
Written by a customer while visiting Scotts
Customer Rating
1
Weeds everywhere
on May 17, 2020
Posted by: Patsmn61
from Louisville, KY
I did a total kill of my front lawn. Used this product to get my new lawn started. My yard is full of weeds along with grass. I have a green lawn from a distant, but a weedy lawn up close.
Response from ScottsBy Agent, Consumer Services, June 24, 2020
We're sorry to hear that Scotts Turf Builder Thick'r Lawn Sun & Shade didn't provide the desired results. Please note that weeds can germinate when the soil is prepped before seeding. Contact us if you would like to discuss your encounter with the product. We are available here http://tinyurl.com/mds8zo5
Written by a customer while visiting Scotts
Customer Rating
1
Doesn’t work
on May 18, 2020
Posted by: rulo2
from Long Island NY
Applied the product 3weeks ago. Area is still bare. 2nd Scott’s product that has disappointed.
Response from ScottsBy Agent, Consumer Services, June 24, 2020
We apologize that you were not thoroughly satisfied with Scotts Turf Builder Thick'R Lawn Sun & Shade. Seed germination should start in 6-14 days under ideal growing conditions. It will take about a month for all seeds to germinate. If you are still unhappy with the product, you can reach us at https://tinyurl.com/y8nvfsca to discuss our product guarantee.
Written by a customer while visiting Scotts
Customer Rating
1
Poor results
on May 19, 2020
Posted by: wlc8289
from Verona, WI 53593
I bought Scotts Shade and Sun 2 bags, 1 bag Kentucky bluegrass, 1 brown container the with pour spreader. Spread them on the bare spots in the back yard a week ago. None of the seed produced a blade of grass. Love your 4 step fertilizer though, and maybe you should stick to that. I'm going back to coop and get their advise on an alternative.
Response from ScottsBy Agent, Consumer Service, June 25, 2020
We are sorry that you are unhappy with Scotts Turf Builder Thick'R Lawn Sun & Shade. This Grass Seed germinates best when temperatures are consistently between 65-80 degrees. Germination can take up to 4 weeks. We want you to be confident in our products; therefore, we offer a product guarantee. To receive more details about this, please contact us at https://tinyurl.com/y8nvfsca.
Written by a customer while visiting Scotts
Customer Rating
1
Didn't See Results
on June 3, 2020
Posted by: Wheresthegrass
from MetroDetroit, MI
I bought this product two weeks ago. Did everything they said. No big difference. Dry spots, bare spots, etc. I thought I would see if it would improve it. Maybe a tad. I knew I would be taking my chances, like with anything. Trial and error. It appeared this product would do wonders. Guess not. On to next thing?
Response from ScottsBy Agent, Consumer Services, July 10, 2020
We apologize that Scotts Turf Builder Thick'r Lawn Sun & Shade did not provide the desired results. In the spring the product requires plenty of consistently warm temperatures and plenty of water. You can contact us if you would like to continue discussing this or if you want to know about our product guarantee. We are available at the following link http://tinyurl.com/mds8zo5
Written by a customer while visiting Scotts
Customer Rating
3
Too long to germinate
on June 11, 2020
Posted by: Waiting Too Long
from Ohio
This product was applied 2 weeks ago according to directions but nothing is growing yet. How long does it normally take?
Response from ScottsBy Agent, Consumer Services , July 17, 2020
We are sorry to hear that Scotts Turf Builder Thick'R Lawn did not germinate as expected. This seed mix is a combination of bluegrass, ryegrass, and fescue. While the ryegrass and fescue should germinate in 2 weeks, it could take 28 days for the bluegrass to come up. Temperature falling below 60 degrees can slow or even halt germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at http://tinyurl.com/mds8zo5.
Written by a customer while visiting Scotts